Privacy notice for Travel Devon

Who is collecting and using your personal data?

Devon County Council will act as a ‘data controller’ for personal data you supply when you engage with the Travel Devon team via an event, the Toolkit website or sign up to receive a newsletter/electronic marketing material. As such, we will ensure that the data you give us is processed in line with our organisation’s data protection policies and in line with your rights under the Data Protection Act 2018 and the EU General Data Protection Regulations.

Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.

Please note that failure to provide your personal data will mean that if requested we will be unable to send communications material to you.

Why are we collecting your personal data?

We are collecting your personal data to help the County Council develop and plan future transportation improvements to enable us to fulfil our statutory duties relating to the safe and efficient movement of people across the County. In relation to the newsletters we are collecting your personal data to enable us to send electronic communications material that you have indicated is of interest to you.

We rely upon section 122 of the Road Traffic Regulation Act 1984; section 39 of the Road Traffic Act 1988 and Section 16 of the Traffic Management Act 2004 to process your personal data. We therefore rely upon the lawful conditions of processing outlined in article 6(1)(c) of the EU General Data Protection Regulation.

Where we are processing your personal data to enable us to send you newsletters, we rely upon your consent to process your personal data. You may withdraw this at any time by clicking ‘unsubscribe’ in one of our electronic communications. By taking this action, you will not receive further communications from us.

Who will we share your personal data with?

Devon County Council will not share your personal data with any other party, unless we are required to do so by law. For example, the sharing of your personal data is necessary to protect someone from harm or for the prevention/detection of crime.

In some instances, it may be necessary to share your personal data with partner consultants who have been specifically commissioned by the County Council. In such cases, your personal data will only be used by our partner consultants to assist the County Council with the design, development and implementation of its transportation plans and schemes.

How long will we hold your personal data?

If you have supplied your contact information to sign-up for one of our newsletters, we will retain this for as long as you consent to receiving this communication. You may withdraw this at any time by clicking ‘unsubscribe’ in one of our electronic communications.

Any personal data you give us that we require for statutory purposes, will be held six years after we have ceased offering a service to you.

Exercising your rights

Under the Data Protection Act 2018 and the EU General Data Protection Regulations you have the following rights:

  • The right of access to your own personal data.
  • The right to request rectification or deletion of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request a copy of the information you provide us in machine readable format.
  • The right to withdraw your consent to any processing that is solely reliant upon your consent.

Should you wish to exercise any of your rights, you should contact the Data Protection Officer.

Your right to complain

If you wish to complain about the way that your personal data has been handled by Devon County Council, you should write to the Data Protection Officer and clearly outline your case.Your complaint will then be investigated in accordance with the Council’s customer feedback procedure. If you remain dissatisfied with the way your personal data has been handled, you may refer the matter to the Information Commissioner’s Office whose contact details are below:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: casework@ico.org.uk