Privacy notice for bridges

Devon County Council (DCC) is collecting and or processing your personal data as a Data Controller under Data Protection Legislation and our ICO registration number is Z6475582.  This privacy notice concerns the processing of personal data that takes place by Bridges (formerly Edge of Care).

This notice explains what information we collect, why we collect it and how we keep it secure. It also explains your rights and our legal obligation. Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.

We will notify you of any changes to this privacy notice

This privacy notice was last updated 12.08.2021. If we use your personal data for any new purposes, updates will be made to the policy information and changes communicated, where necessary in accordance with current data protection legislation. Any queries relating to this privacy notice please contact the Data Protection Officer.

What information are we processing?

We may collect, store or otherwise process information about you which may include:

  • Personal details including name and date of birth
  • Young person and family contact details including address, email address and phone numbers
  • Education, health and social care assessments and reports

Purpose of collecting or processing your personal data

DCC may need to collect or otherwise process your personal data personal data so that we can:

  • To help us provide you with the most appropriate support
  • To make applications for services, support or benefits on your behalf
  • To help plan, organise, monitor and improve services, report on them and show we have used public funds properly

The legal basis for us collecting your personal data

Where we are collecting personal data about you for the provision of one of the purposes outlined in this privacy notice, we rely upon the following lawful grounds outlined within the UK General Data Protection Regulation (UK GDPR):

  • Article 6(1)(a) – consent
  • Article 6(1)(c) – processing that is necessary for DCC to fulfil a statutory obligation
  • Article 6(1)(d) – processing which is necessary to prevent someone from suffering harm
  • Article 6(1)(e) – processing for the purposes of delivering a public task carried out in the public interest

If we need to process special category data such as health information about you, we rely upon article 9(2)(h) of the UK GDPR.

Personal data that is collected for any of the purposes outlined in this notice is never used for direct marketing purposes and is not sold on to any other third parties.

Recipients or categories of recipients that we may share your personal data with

When processing your personal data, it may be necessary for us to share personal data with third-party organisations such as:

  • Babcock LDP
  • CAMHS
  • Careers South West
  • Colleges
  • Courts
  • Crown Prosecution Service
  • Devon County Council
  • Devon Youth Offending Service
  • Early Help inc YIT, FIT
  • Family Group Conferencing
  • Inspire South West
  • MASH
  • National Crime Agency
  • NHS services inc. OT, SLC
  • Nightstop
  • Police
  • Probation
  • REACH
  • Schools
  • Solicitors
  • Youth Custody Centres
  • Y-Smart

If we feel that it is necessary to share your personal data with professionals to ensure you or someone you work with is safeguarded from harm, we rely upon the provisions of the Safeguarding Vulnerable Groups Act 2006 and Children Act 1989 & 2004. Where it is necessary to share medical or social care information for these purposes, we rely upon article 9(2)(h) of the General Data Protection Regulation (information necessary for medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems).

We may also need to share some personal data about you, so that we can support third party organisations to discharge their regulatory requirements. This includes organisations such as;

  • The data protection regulator (the Information Commissioner’s Office)
  • The Care Quality Commission
  • Ofsted
  • Department for Education

We may also share information to enable us to comply with court orders and other legal obligations.  If this is necessary, we will only share the minimum amount of personal data needed for this purpose.

International transfers

The Council does not intend to transfer personal data that is processed for any of the purposes listed in privacy notice, to countries outside of the territorial scope of the UK GDPR. If this should be necessary, we will rely on one or more of the means to ensure the safe and lawful transfer of this data:

  • An Adequacy decision
  • A legally binding and enforceable instrument between public authorities or bodies
  • Binding corporate rules in accordance with Article 47
  • Standard data protection clauses adopted by the Commission in accordance with the examination procedure referred to in Article 93(2)
  • Standard data protection clauses adopted by a supervisory authority and approved by the Commission pursuant to the examination procedure referred to in Article 93(2)
  • An approved code of conduct pursuant to Article 40 together with binding and enforceable commitments of the controller or processor in the third country to apply the appropriate safeguards, including as regards data subjects’ rights; or
  • An approved certification mechanism pursuant to Article 42 together with binding and enforceable commitments of the controller or processor in the third country to apply the appropriate safeguards, including as regards data subjects’ rights.

How long will we hold your personal data?

Devon County Council will retain your personal data until your child reaches the age of eighteen, plus three years of case inactivity.

Your data protection rights

Under Data Protection Legislation, you have the right to obtain a copy of their personal records held by us, this is called a Subject Access Request (SAR).

Details of how to make a request can be found here.

Further details on your rights under data protection legislation and how to exercise them, are available here.

Complaints

If you have any comments, queries or complaints about this privacy notice or the processing of your personal data please contact our Data Protection Officer.

Alternatively, if you are not happy with the way that DCC is handling your personal data, you are entitled to appeal to the Information Commissioners Office (ICO). The Information Commissioners Office enforces and oversees the Data Protection Regulations.

Contact details are below:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: casework@ico.org.uk

Automated decisions

We do not make use of technology that will make decisions about any individuals by automated means.