Thank you to all who were able to take the time to complete this survey.
Your feedback has really helped to gather useful insights into the topics on the website that are important to you.
Our next survey will be looking at information to support the topic of ‘Support that is available and when’.
What we found in our previous survey
We acknowledge that this survey has been very simple, this has been by design to make it as quick and easy as possible to complete. The survey is the first in a number of simple surveys we will be hoping you can contribute to that will focus on different areas of the local offer website and how we improve the way visitors to the website find that information.
We do appreciate all feedback given both within the survey and from your comments too. We also take on board the suggestions around opening up some of the questions and how we gather some insights about specific circumstances.
Your feedback in the survey
Your feedback has provided some insight into the high level topics that the local offer website should prioritise within the navigation and content. This will form the basis of how we restructure content to make it easier to access and navigate.
Our next steps will be to focus on each of the key priority areas to delve into the information that is most needed and can be made available on the local offer website.
Our next survey
Based on the feedback we have received, one of the priority areas of information for those who have completed the survey is ‘Support that is available’. For our next survey we will focus on this topic area and then come back to the other topics that have also been identified as being important next.
Initially these will include
- Learning and education
- Information for Parents and carers
- Who’s involved
- What can I do if I am not happy
- Financial support
Note: Education, Health and Care Plans (EHCPs) are not included in the list above as this is already being looked at as part of another transformation priority.
Information about ‘Support that is available and when’
We have looked at the current information offer, feedback provided in previous surveys, your feedback and benchmarking of other local authority websites. Our research has identified the following information that may be helpful to parents, carers and young people. There will also be options for making your own suggestions.
Support early years
- Help finding childcare
- Support available in a setting
- Health visitor support
- What you can do to support your child
- Guidance on learning development
Support in schools and settings
- Approach to supporting a young person
- What to expect from an education setting
- Support for specific areas of need
- Who should be involved and when
- How do parents have a say
- How do young people have a say
- Inclusion
Support for parents and families
- What to do if your child has SEN
- Parent carer needs assessment
- Advice and support services
- Support groups and networks
- Financial support
- Short breaks
- Mental health support
- Activities and days out
- Training opportunities
- Carer support
- SEND events and news
Health and wellbeing
- Mental health support
- Health services
- Healthy lifestyles
- Your health rights
Social care
- Equipment
- Report a concern
- Children in care
- Disabled children’s services
Post 16 support
- Continued learning options
- Careers, apprenticeships and training
- Preparing for adulthood
- Living independently
- Help for parents of young adults
- Staying safe and healthy
- Financial support
- Housing and accommodation
- Moving from Children to Adult social care
Local authority and health services
- Adult social care
- Disabled childrens service
- Transitions team
- 0-25 statutory team
Dispute resolution, mediation and appeals
- What to do if you disagree with a decision
- Mediation service
- Other support services
To tell us what information is most useful to or to suggest further information, please complete our next survey.