Devon County Council is a registered umbrella body with the Disclosure and Barring Service (DBS) and provides services to council staff, schools, academies and externally to support a variety of businesses, organisations and charities. The department is primarily responsible for processing electronic (online) standard and enhanced DBS checks, but also offers additional services to our customers such as:
- advice, support and guidance on the DBS application process
- information on eligibility for DBS checking
- DBS First checks and DBS Adult First checks
- external ID validation to comply with Route 2 of the DBS process
- electronic (online) DBS basic checks.
Please visit our employment check portal.
Why choose Devon County Council?
The Safer Recruitment Service offers a comprehensive and efficient service and is well known for its professionalism and friendly approach. Our team bring a wealth of experience and knowledge to the department from varying backgrounds. The department maintain a comprehensive database containing the key applicant data along with the DBS check information, which enables detailed reports and financial data to be easily accessed should customers require. The department also provide detailed information to new customers, as well as regular communication updates on changes and new initiatives.
Please see our DBS applications flyer which describes the benefits of using our electronic DBS application service.
Information for our existing customers
With effect from 31 May 2021, where the DBS identifies applications that contain inaccuracies or omissions with the applicant’s current and previous names, or current address, and 5-year address history, the application will be withdrawn. The DBS will not reimburse the DBS fee and a new DBS application correcting the inaccuracy or omission will be required. Please ensure that DBS applications are accurate and contain a full name and address history. More information can be found at GOV.UK – changes to the enhanced DBS check application process.
To support COVID-19 measures the DBS has introduced free-of-charge fast-track DBS applications, for more information please see GOV.UK guidance around free-of-charge applications and our new fast-track Barred List check service.
There is an obligation for all customers using the DBS service to comply with the DBS Code of Practice. This includes a requirement to have in place two policies. Please find below model policies provided by the DBS, from which you can create your own policy, appropriately worded for your business or organisation. Your policy on the recruitment of ex-offenders must be made available to potential applicants on request.
Employment check system guidance documents
- Administrator guidance – using the employment check system
- Administrator FAQ
- Administrator guidance – quick start guide
- Administrator guidance – creating a DBS application form
- Administrator guidance – how to add a purchase order number
- Applicant – how to complete your DBS application form
- Basic level DBS identity checklist
- Standard and enhanced level DBS identity checklist
- How to check a DBS disclosure certificate
- How to use the DBS Update Service
How to register as a new customer
If you would like to register to use our service then please email us at firstname.lastname@example.org or alternatively write to us on your organisation’s headed paper to:
Safer Recruitment Service
Devon County Council HR ONE
Great Moor House
For further enquiries or information please contact the Safer Recruitment Service:
Tel: 01392 381033 or 383266