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Issues addressed by the Devon Engagement Service

Date
Title of commissioned work
Commissioner
Activity
Partners Involved
Completed outcome
Jan 2021 Headline Covid Vaccination campaign Questionnaire sent to networks for intelligence on Covid vaccine uptake. Age UK Devon, Deaf Lead Service users, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, DFA, Forget Me Not Project(Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, ND Sunrise, PDREC, Time to Talk. Report issued (add link to HYS)
Jan 2021

Headline Covid Vaccination Campaign

 

DCC Completed
Jan 2021

Healthwatch Torbay digital exclusion easy read survey

 

Healthwatch
Jan 2021

BSL video for Call 111 focus group

 

Healthwatch
Dec 2020

Vaccine consultation with BAME groups

 

CCG

2 focus with the BAME communities

 

Hikmat, PDREC, North Devon Sunrise

 

Completed 1 focus group

 

Nov 2020 Impact of Covid in residential care homes 1 to 1 work with residents Age UK Ongoing
Nov 2020 Covid Impact report version 4 Gathering information about the impact of pandemic on vulnerable people Age UK Devon, Deaf Lead Service users, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, DFA, Forget Me Not Project(Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, ND Sunrise, PDREC, Time to Talk.
Nov 2020 Safeguarding Annual Report – Accessible Summary Co – Produced Accessible Summary of the DSAP 19/20 annual report Safeguarding Reference Group Annual report
Oct 2020

DCC Covid Impact assessment v3

 

DCC AGE UK Devon

Report completed

 

Oct 2020

Autism GP Awareness consultation

 

DCC

Mystery shopping of GP practices across Devon of reasonable adjustments for Autistic Adults

 

AGE UK Devon Planning
Oct 2020

Safeguarding Awareness Campaign

 

DSAP

 

Members of the Safeguarding Community Reference Group to feedback on the awareness campaign to ensure it is accessible for all

 

focus group held on 21/10/20

 

Sept 2020

Talkworks easy read

 

DPT

Product – easy read version of information leaflets

 

Draft submitted
Sept 2020

Easy read version of the Teignbridge/Dawlish health consultation

 

CCG

 

Product – easy read version of the consultation and survey documents

 

Completed
Sept 2020

Improving Communication with Deaf BSL users

 

CQC

 

A series of workshops on how the CQC can improve their communication with the Deaf community

 

The deaf community, Choices Support

 

Completed
Aug 2020

Easy read Dawlish/Teignbridge

 

CCG

Easy read Leaflet and survey

 

Healthwatch Torbay Costings Agreed
July 2020

Plymouth CYP safeguarding

 

PCC

 

Costings agreed
July 2020

DCC Covid Impact assessment v2

 

DCC

Impact of the reduction of lockdown during the pandemic vulnerable people partner feedback

 

Age UK Devon, Deaf Led Services, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, Dimensions For Autism, Forget Me Not Project (Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, North Devon Sunrise, PDREC, Time to Talk

 

Completed

July 2020

 

Safeguarding Adults Board merger

 

DCC and Torbay

 

Initially survey and then focus group

 

Exploration for safeguarding board restructure

 

Focus group 28th July

June 2020

 

Ethical Framework consultation

 

CCG 2 focus groups

PDREC HIKMAT, LOD

 

Completed
April 2020

Shielding Scripts

 

DCC

DCC Shielding Script testing – two-day piece of work for feedback based on the points below. LOD staff, DAC members and partner organisations were asked to feedback on

 

Hikmat, PDREC, Devon Carers, AGE UK

 

Completed
April 2020

Torbay Safeguarding

 

Torbay UA

Torbay currently implement a quality checking mechanism as part of their adult safeguard board. This is currently delivered by Health Watch Torbay.  Discussions in place of improvements to the Safeguarding Board

 

Torbay CC Ongoing planning
April 2020 Corona Disability Accessible information DCC LOD piece of work Ongoing
April 2020

Corona disability Impact survey

 

DCC Online survey LOD piece of work

Completed

 

 

April 2020

Corona support for hearing impaired

 

DCC

Accessible and peer support mechanisms

 

LOD piece of work Ongoing
April 2020

Corona support for Deaf Communities

 

DCC

 

Local coronavirus information made available in BSL, subtitle and captioning, male BSL online chat group

 

LOD piece of work

 

Ongoing
April 2020

DCC Covid impact feedback

 

DCC

Impact of the pandemic lock down on vulnerable people partner feedback

 

Age UK Devon, Deaf Led Services, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, Dimensions For Autism, Forget Me Not Project (Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, North Devon Sunrise, PDREC, Time to Talk

 

Completed
April 2020

Coronavirus info for GRT communities

 

DCC

a) An information leaflet/social media posts to be shared around local gypsy and traveller communities – simple to understand because of some low literacy levels.

 

PDREC Ongoing
Jan 2020 DSAB website update Completed
Jan 2020

GP autism awareness survey

 

Online survey and report
Jan 2020

Social care practice model

 

3 focus groups and 1 to 1 Ongoing
Jan 2020

HWBB outcomes 20-25

 

Easy read documents Completed
Jan 2020

Safeguarding Awareness Campaign

 

2 focus groups Ongoing
Jan 2020

Dementia Engagement

 

event and hosting of CRG

 

DEEP. Alz Soc, Age UK, Westbank

 

Ongoing
Jan 2020

Pen conference 2020

 

2 workshops sexuality/care & religion/care

 

Ongoing
March 2019

Autism Support

 

management support for mapping project

 

DFA and DCC

 

agreed to be taken forward in 2020

 

March 2019

BME Safeguarding work

 

further focus groups after deep dive

 

LOD and Hikmat Completed
March 2019

LD partnership Board project

 

Management support for citizenship project

 

Devon Link up and DCC

 

agreed to be taken forward in 2020

 

March 2019

DCC Online testing

 

Checking website for ease of use

 

LOD, DDN, Volunteering

 

Completed
March 2019

Devon Learning Disability Partnership Board Citizenship Project

 

Management support for Learning Disability project

 

Involve Mid Devon

 

agreed to be taken forward in 2020

 

March 2019

Joint Engagement Forum

 

All Ongoing
March 2019

Princesshay engagement activities

 

asking the general public awareness questions such as safeguarding/Direct payments

 

LOD Completed
March 2019

TECS strategy

 

Focus groups looking raise awareness of TECS services

 

DCC

focus group complete – survey needs to be planned

 

March 2019

Devon engagement management

 

internal management of Engagement contract

 

LOD Ongoing
March 2019

PEN Conference

 

Equalities conference for the PEN

 

DCC, Hikmat, Interserve, Faith and Belief, PDREC

 

Completed
March 2019

Community Insight Survey

 

Commissioned by Jo Hooper

 

assisted completion on online survey

 

Devon wide – ERG

 

March 2019

Direct Payments update

 

Focus groups to demonstrate DDC changes to DP process

 

DDN, SUI

 

Completed
March 2019

Health and Well-being strategy Consultation

 

5 focus groups to explore health and Wellbeing strategy

 

United Response, Hikmat/PDREC, Proud to Be, LOD service users

 

Completed
Jan 2019

Engagement process films

 

5 films about how DCC do their engagement

 

LOD Neil

 

Ongoing
Jan 2019

Proud to care photoshoot

 

Photoshoot of wheelchair user

 

LOD Andrew

 

Completed
Jan 2019

Strengthening Support – Devon Carers

 

Developing a baseline survey for all our communities

 

LOD, EDP, Proud to Be

 

Completed