Meeting Summary
- An overview regarding the use of insights, including the closure of Pinpoint, had been previously shared.
- There was a query about the delay in addressing the Pinpoint closure, which was acknowledged, and a resend of the information was offered.
JEF Report:
- A summary of the JEF report has not yet been created.
- There was interest in discussing the report with Age UK Devon, but limited capacity was noted on their side.
Carers and O.T Assessment:
- The Carers section of the last report has been escalated.
- Questions were raised about the Occupational Therapy (O.T) assessment, and it was explained that relevant parts of the report are being distributed to appropriate managers.
Feedback and Meetings:
- The group discussed how feedback is shared and the involvement of various team groups.
- Comments were requested on Care Homes Fees and meeting approaches.
- A strong turnout was noted for the Care Homes Fees Uplift meeting.
- Other meetings attended include the 360 group and the Community Services Co-production Group, which shares best practices via the Infra 360 platform hosted by the Devon Integrated Care Social Care Alliance (DISCA).
CQC Reporting:
- The Involvement Team is preparing a report summarising feedback and outcomes for CQC inspections.
- There has been communication with the RFI team regarding potential escalation.
Actions Agreed:
- The Involvement Team will include Age UK Devon representatives when contacting managers with relevant insights.
- Further discussions will be held to explore how Age UK can contribute to the 360 discussion group.