Secure email – Egress Switch

Why we use Egress

Egress Switch ​is a software system that integrates with Microsoft Outlook and allows Devon County Council staff to send sensitive information securely to third parties via an encrypted email.

This system may be used to share sensitive information with a number of different bodies including:

  • individuals receiving a service from the Council
  • individuals helping the Council deliver a service to our clients
  • Organisations receiving a service from the Council or helping the council in delivering a service such as care homes and charity organisations

Registering for an Egress account

In order to open an encrypted email sent by Devon County Council, you must register for a free egress account.

To register an account visit the Account Sign-up page.

Once you have signed up for a free account, you will have ‘limited’ access to the system which allows you to receive secure email sent by Council staff via Egress and respond to them direct.

Replying to messages

If you need support using or replying to a message sent, please read the Egress Switch User Guide.

Alternatively, complete the Online Tutorial.

Access to Egress Documents

Information sent using Egress Switch will be available for registered users to view for up to 45 days.

Your access to information is controlled by Devon County Council staff.  If you have any queries about access to documents, please contact the member of staff who sent the information to you.

Egress Switch is part of a much larger global organisation called Computacentre​​. Egress is used to share sensitive information by a number of UK Councils, Government Departments and NHS and other healthcare organisations.

Privacy information can be found under the Egress Privacy Statement​. None of the information supplied during registration is sent to third-party organisations such as marketing firms.