What is the difference between regulated and unregulated care and support?

Regulated care is where personal care is undertaken in your home. Personal care are activities like washing, dressing, feeding and help with going to the toilet. You might find it helpful to think about this as ‘intimate care’.

Providers of personal care all have to be registered and regulated by the Care Quality Commission who do regular inspections to check on safety and quality.

Unregulated providers do not undertake personal care tasks in the person’s own home. They are not registered with the Care Quality Commission and therefore are not inspected.