Selling your care business, buying a care business from another provider – what do you need to do to ensure a smooth transition of your commissioned business?

In order to ensure a smooth transition, it would help to receive formal notification as far in advance of any sale completion date as possible. We realise that matters are subject to satisfactory commercial negotiations and that the situation may change, however we are required to carry out due diligence in respect of any new care provider before agreeing to novate contracts, and this takes time. In order to avoid delays after the sale, including payment of invoices, it is in everyone’s interest to commence the process as soon as possible.

The formal notification must come from the current care provider and provide information on the new care provider including

  • contact details
  • which parts of the business the new provider is acquiring with addresses for building based services such as residential care and supported living
  • whether the provision name will remain the same or, if it is being altered, the new name if known,
    an anticipated completion date, accepting that this is subject to change
  • a list of all service-users being supported, whether these are DCC/DPT/CHC/Out of County/ Direct Payment or Private. This will enable us to cross-reference with our own records and advise other placing authorities of the impending changes

This information should be sent to our Procurement Team: and copied to our Business Relations Team:

We would also suggest that the new care provider meets with Commissioners to ensure that there is mutual understanding around current and future commissioning intentions and future business plans. This would be the start of a process of regular engagement. Please contact us at if this would be of interest.

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