{"id":24464,"date":"2024-02-28T15:11:33","date_gmt":"2024-02-28T15:11:33","guid":{"rendered":"https:\/\/www.devon.gov.uk\/support-schools-settings-new\/?page_id=24464"},"modified":"2024-12-10T09:10:38","modified_gmt":"2024-12-10T09:10:38","slug":"contact-hr-direct","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/support-schools-settings\/administration-and-finance\/personnelandpayroll\/contact-hr-direct\/","title":{"rendered":"Contact HR Direct"},"content":{"rendered":"\n<p>Telephone HR Direct on <a href=\"tel:01392385555\">01392 385555<\/a> or email <a href=\"mailto:hrdirect-mailbox@devon.gov.uk\">hrdirect-mailbox@devon.gov.uk<\/a>.<\/p>\n\n\n\n<p>HR Direct working times are Monday to Friday, 8.30 am until 5.00 pm.<\/p>\n\n\n\n<p>HR Direct is part of the HR Operations team.&nbsp; We support managers and school leaders remotely in all aspects of HR management.<\/p>\n\n\n\n<p>We are sometimes referred to as the &#8216;Helpline&#8217; because the majority of our customers contact us by phone, however, we also provide support and advice by email.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our support<\/h2>\n\n\n\n<p>We support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>corporate managers within Devon County Council<\/li>\n\n\n\n<li>headteachers, school leaders, school business managers and administrators of schools, academies and early years in Devon<\/li>\n\n\n\n<li>privately-run preschools<\/li>\n\n\n\n<li>some external customers<\/li>\n<\/ul>\n\n\n\n<p>We support with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>grievance and disciplinary processes<\/li>\n\n\n\n<li>restructures and redundancies<\/li>\n\n\n\n<li>any aspect of HR policy interpretation<\/li>\n\n\n\n<li>absence management including supporting occupational health referrals<\/li>\n\n\n\n<li>TUPE transfers<\/li>\n\n\n\n<li>employee relations<\/li>\n\n\n\n<li>iTrent user queries<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Telephone HR Direct on 01392 385555 or email hrdirect-mailbox@devon.gov.uk. HR Direct working times are Monday to Friday, 8.30 am until 5.00 pm. HR Direct is [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":71,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-24464","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-26 00:04:43","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/pages\/24464","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/comments?post=24464"}],"version-history":[{"count":4,"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/pages\/24464\/revisions"}],"predecessor-version":[{"id":28537,"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/pages\/24464\/revisions\/28537"}],"up":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/pages\/71"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/support-schools-settings\/wp-json\/wp\/v2\/media?parent=24464"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}