If you wish to raise a complaint regarding highway service issues please see more information on our complaints page. Complaints in relation to parking tickets are managed by the appeals process which is available here.
The following issues can be reported on our report a problem page: potholes flooding, blocked drains and standing water street lights, lit signs and lit bollards overgrown vegetation hazardous or fallen trees trip hazards broken manhole covers requests for parking enforcement issues on public rights of way (PROW) damaged or fault traffic lights damaged or […]
An emergency should be reported by calling us on 0345 155 1004. An emergency on the highway is defined as something that is very likely to present an imminent threat to life or serious injury or serious damage to property.
Please view our report a pothole page here.
If you supplied your email address you will receive an email explaining what action has been taken with your report. If you did not supply your email address but have the reference number, please use our tracker service or use our live chat facility. If you did not leave your email address or do not […]
Please visit our report a pothole page.
You can report a faulty street light here.
Information on the responsibilities of county and district councils is available here.
Please contact us via our live chat facility or by submitting a contact form. If you have a reference number please have this to hand.
Please visit our open data page.