Blog Archives

How do I complain about a highways related issue?

Posted on 16 April 2019

If you have a complaint, about an issue on the highway, the first stage is to make us aware of the problem so that we have an opportunity to resolve the situation.  This can be done either through our report a problem page or by contacting our Customer Service Centre. If you have already reported […]

How do I get information about a highway related issue?

Posted on 16 April 2019

Did you know that most issues can be resolved online? It’s the quickest and most convenient way to get assistance. If you can’t find what you’re looking for, we recommend using our live chat facility first but if you’d still rather get in touch, call us. We receive a lot of calls every day so […]

How do I know which council to contact, i.e district or county?

Posted on 16 April 2019

Information on the responsibilities of county and district councils is available here.

How do I advise you if a hedge is not my responsibility?

Posted on 16 April 2019

Please view our overgrown vegetation page to report the issue.