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Why is my address not offering my any permits?

If you have just moved into a property or are about to and find that you are not being offered residents permits, the most common reasons for this are:

• the former occupants have not informed us to cancel their permits,
• the address is not eligible,
• if it is a house of multiple occupancy, other current tenants have taken up the permit allocation already.

Any permit previously issued will be cancelled when evidence of the new tenancy (or property purchase) is provided. Applicants are requested to provide legible scanned or photographed copies of documents confirming purchase via email to

Upon receipt this will be checked by us, and any permit held by a previous tenant cancelled. We will email you back to confirm the allocations have been updated/released and permits are available to buy.

Whenever you’re thinking of moving into a house in a residents’ scheme area don’t assume that you will be able to have a parking permit, especially if the property is a flat, bed sit or studio in an older property that has been divided up or in a new build.

Planning conditions may apply that exclude the property. Speak to the existing resident or email to check, before you commit to a purchase or tenancy agreement.

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