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Factsheet: Resident Permits - Information & FAQ's

Applications and renewals

Apply

For annual resident zone permits apply online at www.devonpermits.org .

For daily or weekly trade permits/waivers apply online at MiPermit Devon County Council Digital Permits

Permit applications are regularly audited.  Therefore, we reserve the right at any time to request supporting proof of residency, such as a utility bill in the permit holder’s name and the vehicle’s v5 document or insurance documents to confirm that it is registered to the permit holder.

Permits will be sent in the post by first class post, however, please allow up to three working days for delivery and do not use a residents’ space until your permit can be displayed.

The Council is not responsible for any typo errors made by the applicant at the time of submission.  Make sure you have selected the correct address and input the registration number of your car correctly. Pay careful attention to the use of the letter O and number 0.

Resident permits must be issued in the name of the person, who according to the DVLA is the registered keeper of the vehicle. Your vehicle does not need to be registered at the permit address before you can apply for your permit.

May we remind you that it is an offence not to inform the DVLA of any registered keeper or address detail changes.

Cost

Permit prices vary by the permit type and duration.  A full list of our permit prices can be found in Appendix B**

Once you have purchased a permit it is non-refundable.  We currently can only refund where a permit or permit book is returned to us unused.  Any refund issued will be to the card used to pay for it initially.

Permits cannot be transferred between named holders or between differing zones.

Renew

We will send you a reminder letter with a web-code 30 days before your permit expires.  Only use the renew option if all the details on the letter sent to you and the car registration numbers are the same as on your current permit.  Changes cannot made if you use the renew option online.

Make sure you apply before your existing permit expires and leave enough time for the new permit to be delivered by post to you. If you park without a valid permit on display, even if you are waiting for the replacement to be delivered, you may still receive a parking ticket for parking whilst displaying an invalid permit.

Should you need or want to make changes to the personal details on your permit please contact us for further assistance and before the current permit expires.

Renew online at www.devonpermits.org or phone 0345 155 1004 open Monday to Friday, 8am to 8pm, Saturday 9am – 1pm.


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