{"id":23328,"date":"2025-06-18T15:25:15","date_gmt":"2025-06-18T14:25:15","guid":{"rendered":"https:\/\/www.devon.gov.uk\/roads-and-transport\/?page_id=23328"},"modified":"2025-12-17T09:19:55","modified_gmt":"2025-12-17T09:19:55","slug":"additional-information-on-plans","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/roads-and-transport\/maintaining-roads\/local-highways-maintenance-transparency-report\/additional-information-on-plans\/","title":{"rendered":"Additional information on plans"},"content":{"rendered":"\n<p>Devon County Council also takes a proactive approach to customer communication and engagement, for example:\u00a0\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a Highway Liaison Team works closely with the public to provide updates and gather feedback on major DCC highway projects<\/li>\n\n\n\n<li>the Council\u2019s website is regularly updated in response to customer feedback &#8211; ongoing improvements are being made to enhance pages dedicated to specific schemes\u00a0<\/li>\n\n\n\n<li>updates are shared with stakeholders such as local councils and community volunteers via newsletter<\/li>\n\n\n\n<li>events are held in collaboration with the Devon Association of Local Councils to strengthen local partnerships and share information<\/li>\n\n\n\n<li>customers can report a wide range of issues &#8211; such as potholes, blocked drains, or overgrown vegetation using DCC\u2019s dedicated <a href=\"https:\/\/www.devon.gov.uk\/roads-and-transport\/report-a-problem\/\">Report a Problem online platform<\/a>.\u00a0<\/li>\n\n\n\n<li>the Council\u2019s 24hr Operational Control Room responds to urgent highway issues that arise outside of normal working hours<\/li>\n\n\n\n<li>each geographical area is supported by a neighbourhood highway officer who engages directly with the public and local councillors as part of their day-to-day responsibilities<\/li>\n\n\n\n<li>robust systems are in place to ensure timely, high-quality responses to elected representatives (both councillors and MPs) acting on behalf of their constituents<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Devon County Council also takes a proactive approach to customer communication and engagement, for example:\u00a0\u00a0<\/p>\n","protected":false},"author":1801,"featured_media":0,"parent":23199,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"page-guides-no-sidebar.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-23328","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-20 00:41:58","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/23328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/users\/1801"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/comments?post=23328"}],"version-history":[{"count":5,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/23328\/revisions"}],"predecessor-version":[{"id":23477,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/23328\/revisions\/23477"}],"up":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/23199"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/media?parent=23328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}