{"id":15450,"date":"2023-08-01T14:32:17","date_gmt":"2023-08-01T13:32:17","guid":{"rendered":"https:\/\/www.devon.gov.uk\/roadsandtransport\/?page_id=15450"},"modified":"2026-07-01T15:43:39","modified_gmt":"2026-07-01T14:43:39","slug":"permits-for-care-and-health-workers","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/roads-and-transport\/parking\/parking-permits\/permits-for-care-and-health-workers\/","title":{"rendered":"Permits for Care, Health &amp; Social Workers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A care and health worker parking permit is available to assist key care workers deliver essential care, enabling and support services or health care services to residents who need long or short-term care to continue living in their own homes and need specialist help from others to do so.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Users are NHS staff, Social Workers, Care Workers employed by Private care companies, Personal assistants, Chiropodists, Opticians who go to the patients home address to provide their services and support. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The permit is intended to maximise time with the client\/patient rather than looking for a short-term parking space.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who It\u2019s For<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The permit is intended for workers who:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit <strong>multiple clients or patients<\/strong> each day whilst delivering care packages or treatments<\/li>\n\n\n\n<li>Provide <strong>care, support or healthcare services<\/strong><\/li>\n\n\n\n<li>Medical staff providing treatments in patient homes<\/li>\n\n\n\n<li>Need to park for <strong>short visits (up to 3 hours)<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How the Permit Works<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The permit has two parts:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>digital permit<\/strong> (valid for 1 year)<\/li>\n\n\n\n<li>A <strong>time clock<\/strong> (must be displayed showing your arrival time)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can only use the permit:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Near the patient or client\u2019s home address<\/strong><\/li>\n\n\n\n<li>For the duration of your visit (up to 3 hours)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Where and When it Cannot Be Used<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This permit is <strong>not valid<\/strong> in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Torquay<\/li>\n\n\n\n<li>Paignton<\/li>\n\n\n\n<li>Brixham<\/li>\n\n\n\n<li>Plymouth<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These areas operate their <strong>own parking schemes<\/strong>, and Devon permits are not accepted there.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This permit is also <strong>not valid<\/strong> in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Council car parks<\/li>\n\n\n\n<li>Private car parks<\/li>\n\n\n\n<li>Neighbouring Counties<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This permit is <strong>cannot be used for<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Taking clients\/patients out .e.g shopping<\/li>\n\n\n\n<li>Attending work bases for any reason<\/li>\n\n\n\n<li>Undertaking tasks for a client<\/li>\n\n\n\n<li>Personal use<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The permit allows you to park near the patient or client&#8217;s home address only<\/strong>, whilst providing  a care package, treatment or approved support services to the resident.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Before you apply<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before submitting an application:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check that you <strong><a href=\"https:\/\/www.devon.gov.uk\/roads-and-transport\/parking\/parking-permits\/permits-for-care-and-health-workers\/who-can-have-a-care-and-health-worker-permit\/\"> that you qualify for a permit<\/a><\/strong><\/li>\n\n\n\n<li>Make sure you <strong><a href=\"https:\/\/www.devon.gov.uk\/roads-and-transport\/parking\/parking-permits\/permits-for-care-and-health-workers\/who-can-have-a-care-and-health-worker-permit\/\">check<\/a> <\/strong>and understand where you can park<\/li>\n\n\n\n<li>Read our <strong><a href=\"https:\/\/www.devon.gov.uk\/roads-and-transport\/parking\/parking-permits\/permits-for-care-and-health-workers\/how-to-use-a-care-and-health-worker-permit\/\">guidance about how to use the permit<\/a> <\/strong>correctly<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Who Should Apply<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">If You Work directly for an Organisation, Trust (NHS)or Company<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your <strong>employer or manager<\/strong> must apply for the permit on your behalf<\/li>\n\n\n\n<li>Please ask them to review this page and submit the application if appropriate<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 If you are <strong>self\u2011employed<\/strong>, scroll down to <strong>Applying as a Self-Employed Care Provider (PA or Micro-Provider)<\/strong> for your application information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">For Managers or Company Owners<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To get started:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Complete the <strong><a href=\"https:\/\/www.devon.gov.uk\/roads-and-transport\/parking\/parking-permits\/permits-for-care-and-health-workers\/carer-and-health-worker-permits\/\">online registration form<\/a> <\/strong><\/li>\n\n\n\n<li>Set up an account for your service, company or team<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Setting Up Your Account<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When registering:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide your <strong>full service or team name<\/strong><\/li>\n\n\n\n<li>Do not just use general names (e.g. \u201cNHS\u201d or \u201cDevon County Council\u201d)<\/li>\n\n\n\n<li>Accurate details help us identify accounts, manage and respond to enquiries<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2139\ufe0f Organisations can have <strong>multiple accounts<\/strong> under the same postcode.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">After Approval<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once your account is set up and you\u2019ve received time clocks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can <strong>create and issue permits<\/strong> to your team<\/li>\n\n\n\n<li>A nominated &#8216;member&#8217; on the account will need to:\n<ul class=\"wp-block-list\">\n<li>Manage staff records<\/li>\n\n\n\n<li>Issue and update permits<\/li>\n\n\n\n<li>Renew permits when needed<\/li>\n\n\n\n<li>Ensure permits are used <strong>correctly and responsibly<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once notified of your account being set up and in receipt of time clocks you can then register and issue care and health worker e-permits to your team. You or any of your nominated staff &#8216;members&#8217; will be responsible for managing your team&#8217;s register, issuing, updating, and renewing your team&#8217;s permits and ensuring that your staff use their permits responsibly and honestly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Key Responsibility<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Managers and account holders are responsible for making sure their team:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uses permits <strong>honestly<\/strong><\/li>\n\n\n\n<li>Follows all parking rules and guidance issued by Council<\/li>\n\n\n\n<li>Keeping their registers updated and holding accurate data<\/li>\n\n\n\n<li>Renewing permits for their team<\/li>\n\n\n\n<li>Ongoing Continuity of the account<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Need Advice or Needing Additional Permits\/Clocks?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unsure what documents to provide, contact us before applying: \ud83d\udce7  <a href=\"mailto:careandhealthpermits@devon.gov.uk\"><strong>careandhealthpermits@devon.gov.uk<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are an <strong>account manager or account member<\/strong>, you can request more time clocks if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your team has used all available clocks<\/li>\n\n\n\n<li>Clocks have been <strong>lost or damaged<\/strong><\/li>\n\n\n\n<li>Leavers did not return clocks<\/li>\n\n\n\n<li>Team size has increased and more users needed<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Applying as a Self-Employed Care Provider (PA or Micro-Providers) <\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>self\u2011employed Personal Assistant (PA)<\/strong> or Micro\u2011Provider<\/li>\n\n\n\n<li>A <strong>sole practitioner<\/strong> making home visits to patients<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can apply for your own permit by completing this <strong><a href=\"https:\/\/secure.mipermit.com\/devon\/Account\/PermitPurchase.aspx?PermitType=OTHER\" rel=\"noopener\">application form<\/a><\/strong> .<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Registration Requirement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">From <strong>January 2024<\/strong>, you must be registered on :<strong><a href=\"https:\/\/www.communitycatalysts.co.uk\/smallgoodstuff\/subsite\/devon\/\" rel=\"noopener\">Devon | Small Good Stuff<\/a>.<\/strong><br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 We check this website as part of the application process<br>\u2757 Applications are unlikely to be approved if you are not registered<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2139\ufe0f The previous <strong>Pinpoint website and PA network closed at the end of 2023<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Evidence You Must Provide<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You need to submit <strong>two supporting documents<\/strong> with your application:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Proof of Your Work<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">This should show what you do. Examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qualification certificates<\/li>\n\n\n\n<li>Professional membership<\/li>\n\n\n\n<li>Business letterhead<\/li>\n\n\n\n<li>Client invoices<\/li>\n\n\n\n<li>Contracts or letters of engagement<\/li>\n\n\n\n<li>Public liability insurance<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">2. Proof of Your Vehicle<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A copy of your <strong>vehicle insurance certificate<\/strong><\/li>\n\n\n\n<li>Must show the <strong>registration number<\/strong> you are applying for<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcc1 Accepted file formats: JPG, PNG, PDF<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Optional Supporting Evidence<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>Carers Card<\/strong> (if you have one): <a href=\"https:\/\/www.carerscarduk.co.uk\/ourcard\" rel=\"noopener\"><strong>https:\/\/www.carerscarduk.co.uk\/ourcard<\/strong><\/a><br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Need Advice?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unsure what documents to provide, or have a permit but need a new clock email us yur question at: \ud83d\udce7 <strong><a href=\"mailto:careandhealthpermits@devon.gov.uk\">careandhealthpermits@devon.gov.uk<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">After Approval<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will receive a <strong>time clock<\/strong><\/li>\n\n\n\n<li>This must be used alongside your <strong>digital permit<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Renewing an existing permit<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You\u2019ll receive a reminder <strong>30 days before your permit expires<\/strong> by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email, or<\/li>\n\n\n\n<li>Text message<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">If Your Details Haven\u2019t Changed<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can renew quickly online without providing new documents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To renew:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to <strong><a href=\"https:\/\/secure.mipermit.com\/devon\/Application\/home.aspx\" rel=\"noopener\">MiPermit Home Page<\/a><\/strong><\/li>\n\n\n\n<li>Click the red icon next to <strong>\u201cManage Digital Permits\u201d<\/strong><\/li>\n\n\n\n<li>Select your <strong>active permit<\/strong><\/li>\n\n\n\n<li>Click <strong>\u201cRenew Permit\u201d<\/strong><\/li>\n\n\n\n<li>Follow the on-screen steps<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">A new clock is <strong>not automatically issued<\/strong> when you renew<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you need a replacement, please email:\ud83d\udce7 <strong><strong><a href=\"mailto:careandhealthpermits@devon.gov.uk\">careandhealthpermits@devon.gov.uk<\/a><\/strong><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">If Your Details Have Changed<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before renewing, you will need to login to your <strong><a href=\"https:\/\/secure.mipermit.com\/devon\/Application\/home.aspx\" data-type=\"link\" data-id=\"https:\/\/secure.mipermit.com\/devon\/Application\/home.aspx\" rel=\"noopener\">MiPermit accoun<\/a>t<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Update your <strong>personal details<\/strong>, or<\/li>\n\n\n\n<li>Change your <strong>vehicle registration<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Do this via <strong>\u201cManage Digital Permits\u201d<\/strong> before starting the renewal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 Any price changes will be calculated automatically during renewal<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><\/h6>\n","protected":false},"excerpt":{"rendered":"<p>A care and health worker parking permit is available to assist key care workers deliver essential care, enabling and support services or health care services to residents who need long or short-term care to continue living in their own homes and need specialist help from others to do so. Users are NHS staff, Social Workers, [&hellip;]<\/p>\n","protected":false},"author":748,"featured_media":0,"parent":16,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-15450","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-07-16 20:00:04","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/15450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/users\/748"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/comments?post=15450"}],"version-history":[{"count":5,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/15450\/revisions"}],"predecessor-version":[{"id":26905,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/15450\/revisions\/26905"}],"up":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/pages\/16"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/roads-and-transport\/wp-json\/wp\/v2\/media?parent=15450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}