• Kicking off a social media audit at DCC

    With the departure of our social media champion Russell Taylor a (little!) while ago, things have been on the back burner at DCC with respect to developing our social media.

    We have always adopted a fairly relaxed attitude and encouraged the responsible use of social media by staff (guidelines can be found on the staff Yammer site). However, we lack a coherent plan around social media, which means we are not making best use of the different channels, not engaging well, and when we do engage we are not necessarily doing it in a very efficient manner.

    Hannah Wicks has taken on the task to start the ball rolling with a social media audit, and her email – to staff that we have contact details for – is reproduced below.… Read the rest

  • Building the case for a multi-partner approach to social media

    We know we need to sort our social media  out at DCC; we have many channels, but no coherent plan for managing conversations, responses and we should be making much better use of different social media platforms. There are some great tools out there, but all come at a price, and when social media is perceived by the organisation as “free”, it is challenging to build the case for investment.

    So earlier today, I winged out the email below to colleagues and contacts in other councils across Devon, to try and kickstart a conversation around collaborating to invest and operate a shared social media platform.… Read the rest

  • Social Media and Devon’s Children’s Centres

    Earlier this year our team was approached by our Early Years and Childcare Service/Procurement Team seeking guidance on using social media for Children’s Centres specifically creating Facebook pages/groups for individual centres. I thought it’d be useful to share some of our findings here.