{"id":6983,"date":"2023-08-08T13:03:59","date_gmt":"2023-08-08T12:03:59","guid":{"rendered":"https:\/\/www.devon.gov.uk\/registration-service\/?page_id=6983"},"modified":"2023-08-08T13:04:02","modified_gmt":"2023-08-08T12:04:02","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/registration-service\/accessibility-statement\/","title":{"rendered":"Accessibility statement"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">How Devon County Council websites are organised<\/h2>\n\n\n\n<p>The Devon County Council \u2018website\u2019 is made up of many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service.<\/p>\n\n\n\n<p>This accessibility statement covers the Devon Registration Service website at www.devon.gov.uk\/registration-service and does not cover the wider family of Devon County Council websites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>This website is run by Devon County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>change colours, contrast levels and fonts using browser settings<\/li>\n\n\n\n<li>zoom in up to 300% without the text spilling off the screen using browser settings<\/li>\n\n\n\n<li>navigate most of the website using just a keyboard<\/li>\n\n\n\n<li>navigate most of the website using speech recognition software<\/li>\n\n\n\n<li>listen to most of the website using a screen reader<\/li>\n<\/ul>\n\n\n\n<p>We\u2019ve also made the website text as simple as possible to understand.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/mcmw.abilitynet.org.uk\/\" rel=\"noopener\">My Computer My Way guide from AbilityNet<\/a> is a step-by-step guide to help you make your device easier to use if you have a disability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Translation<\/h2>\n\n\n\n<p>If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.bing.com\/translator\" rel=\"noopener\">Bing Microsoft Translator<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/translate.google.com\/\" rel=\"noopener\">Google Translate<\/a><\/li>\n<\/ul>\n\n\n\n<p>Under some circumstances, for example, if you cannot read the information easily in English, you can request information in a different language from us. This includes British Sign Language, easy read or a foreign language. Please <a href=\"https:\/\/www.devon.gov.uk\/help\/contact-us\/\">contact our customer service centre<\/a> for advice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How accessible is this website?<\/h2>\n\n\n\n<p>This website has been developed to be as accessible as possible. However, we know some parts of this website aren\u2019t fully accessible. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>some older PDF documents aren\u2019t fully accessible to screen reader software<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What to do if you can\u2019t access parts of this website<\/h2>\n\n\n\n<p><strong>&nbsp;<\/strong>If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the contact details at the end of this statement.<\/p>\n\n\n\n<p>We\u2019ll consider your request and get back to you as soon as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reporting accessibility problems with this website<\/h2>\n\n\n\n<p>We\u2019re always looking to improve the accessibility of this website. If you find any problems that aren\u2019t listed on this page or think we\u2019re not meeting the requirements of the accessibility regulations, contact us using the contact details at the end of this statement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Feedback and contact details<\/h2>\n\n\n\n<p>For any enquiries about the accessibility of this website, you can contact us by:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>emailing\u202f<a href=\"mailto:digitalcomms@devon.gov.uk\" target=\"_blank\" rel=\"noreferrer noopener\">digitalcomms@devon.gov.uk<\/a>&nbsp;<\/li>\n\n\n\n<li>calling\u202f<a href=\"tel:03451551015\" target=\"_blank\" rel=\"noreferrer noopener\">0345 155 1015<\/a>\u202fand asking for the \u2018Digital Communications Team\u2019&nbsp;<\/li>\n\n\n\n<li>post at Digital Communications Team, County Hall, Topsham Road, Exeter, Devon EX2 4QD&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>British Sign Language users can\u202f<a href=\"https:\/\/www.devon.gov.uk\/help\/contact-us\/british-sign-language\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact us<\/a>\u202fusing an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Enforcement <\/h2>\n\n\n\n<p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the \u2018accessibility regulations\u2019). If you\u2019re not happy with how we respond to your complaint, contact the\u202f<a href=\"https:\/\/www.equalityadvisoryservice.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Equality Advisory and Support Service (EASS)<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Technical information about this website\u2019s accessibility<\/h2>\n\n\n\n<p><strong>&nbsp;<\/strong>Devon County Council is committed to making its website accessible, under the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Compliance<\/h2>\n\n\n\n<p>This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-accessible content<\/h2>\n\n\n\n<p>The content listed below is non-accessible for the following reasons.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Non-compliance with the accessibility regulations<\/h3>\n\n\n\n<p>Many of our older PDFs and Word documents do not meet accessibility standards &#8211; for example, they may not be structured so they\u2019re accessible to a screen reader.<\/p>\n\n\n\n<p>We plan to either fix these or replace them with accessible HTML pages as soon as possible. We will aim to meet accessibility standards with any new PDFs or Word documents we publish.<\/p>\n\n\n\n<p>Principle 1: Perceivable<\/p>\n\n\n\n<p><strong>Guideline 1.4 Distinguishable (Accessibility problem 1.4.10)<\/strong><\/p>\n\n\n\n<p>Some pages scroll in two dimensions on small screens making it hard to read the content having to scroll left to right. Intention to fix 11\/2023.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Content that\u2019s not within the scope of the accessibility regulations<\/h3>\n\n\n\n<p><strong>External links<\/strong><\/p>\n\n\n\n<p>This website may link to third-party, external websites or services that are not fully accessible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What we\u2019re doing to improve accessibility<\/h2>\n\n\n\n<p>We provide training to all content authors to ensure new content is accessible. We monitor this website weekly and we aim to address any issues promptly. We will be reviewing this site regularly and updating this statement accordingly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Preparation of this accessibility statement<\/h2>\n\n\n\n<p>This statement was prepared on 31 July 2023. It was last reviewed on 31 July 2023<\/p>\n\n\n\n<p>The website was last tested on 31 July 2023. The test was carried out using a third-party automated service called Silktide. All pages were tested.<\/p>\n\n\n\n<p><a href=\"https:\/\/app.eu.silktide.com\/devon\/manager\/websites\/192\/0\/overview\" rel=\"noopener\">You can read the full accessibility test report here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How Devon County Council websites are organised The Devon County Council \u2018website\u2019 is made up of many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service. This accessibility statement covers the Devon Registration Service [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":18,"comment_status":"closed","ping_status":"closed","template":"page-sidebar.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-6983","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-27 09:58:57","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/pages\/6983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/comments?post=6983"}],"version-history":[{"count":5,"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/pages\/6983\/revisions"}],"predecessor-version":[{"id":6988,"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/pages\/6983\/revisions\/6988"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/registration-service\/wp-json\/wp\/v2\/media?parent=6983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}