{"id":2334,"date":"2026-05-27T16:09:58","date_gmt":"2026-05-27T15:09:58","guid":{"rendered":"https:\/\/beta.devon.gov.uk\/public-health\/resources-insights-data\/training-and-cpd\/making-every-contact-count-training\/"},"modified":"2026-11-10T10:23:40","modified_gmt":"2026-11-10T10:23:40","slug":"making-every-contact-count-training","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/public-health\/resources-insights-data\/training-and-cpd\/making-every-contact-count-training\/","title":{"rendered":"Making Every Contact Count (MECC) training"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">MECC is an evidence-based approach to behaviour change. It utilises the millions of day-to-day interactions that organisations and individuals have with other people and supports them in making positive changes to their physical health, mental health and wellbeing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A MECC interaction takes a matter of minutes and is not intended to add to existing busy workloads, rather it is structured to fit into and complement existing engagement approaches.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MECC is non-specialised and is for anyone that has contact with people, it is not restricted to one person, profession or organisation.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Watch the following video to learn more about MECC.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Making Every Contact Count\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/JjELhvLjnbA?feature=oembed&#038;rel=0\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">MECC e-learning<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The MECC e-learning programme is designed to support learners in developing an understanding of public health and the factors that impact on a person\u2019s health and wellbeing. It focuses on how asking questions and listening effectively to people is a vital role for us all.<br><br><a href=\"https:\/\/portal.e-lfh.org.uk\/myElearning\/Index?HierarchyId=0_35136&amp;programmeId=35136\" rel=\"noopener\">The MECC e-learning programme<\/a> comprises three sessions and should take around one hour to complete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">MECC in-person training<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Public Health Devon offers a three hour in-person MECC training session for voluntary and statutory organisations working in areas which are aligned to Devon\u2019s public health priorities. Please submit an expression of interest to&nbsp;<a href=\"mailto:publichealth-mailbox@devon.gov.uk\">publichealth-mailbox@devon.gov.uk<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">MECC resources<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">MECC Link<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.mecclink.co.uk\/devon\/\" rel=\"noopener\">MECC Link <\/a>is a simple but flexible &#8216;Very Brief Intervention&#8217; and signposting tool that has been carefully designed to support MECC.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.mecclink.co.uk\/devon\/\" rel=\"noopener\">MECC Link <\/a>helps you to raise awareness, motivate and signpost people to help them to improve their health and wellbeing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the touch of a button you can access information on full range of self-care, national and local support services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">MECC Alcohol toolkit<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The MECC Alcohol toolkit is designed to support healthy conversations about alcohol in Devon\u2019s communities. You don&#8217;t need to be an alcohol specialist to have a healthy conversation about alcohol, and even very brief conversations can encourage reflection and positive behaviour change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The toolkit provides simple, practical resources to help people working and volunteering in community-facing roles to confidently initiate brief conversations about alcohol, using a consistent, non-judgemental approach that can be integrated into everyday practice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The toolkit was developed by Devon County Council Public Health, Healthy Dialogues and a co-production group made up of representatives from community organisations across Devon. Their insight, honesty and lived experienced shaped everything from the language used to the real-life scenarios within the toolkit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The toolkit includes practical guidance, conversation prompts and signposting resources alongside video interviews with people with lived experience of alcohol dependency, and with frontline workers who have these conversations every day, sharing what has helped and what to avoid.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d5be3348 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:88.66%\"><section class=\"document-download-list clearfix\" id=\"block_acf-block-6af2f0a9646b4\"><ul class=\"content-download\"><li class=\"content-download-inner\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" class=\"icon\" data-name=\"Layer 1\" viewBox=\"0 0 99 140\"><path d=\"M12 12h75v27H12V12Zm0 47h9v9h-9v-9Zm0 18h9v9h-9v-9Zm0 18h9v9h-9v-9Zm0 18h9v9h-9v-9Zm18-54h57v9H30v-9Zm0 18h39v9H30v-9Zm0 18h57v9H30v-9Zm0 18h48v9H30v-9Z\" style=\"fill:#767676\/*b1b4b6*\/;stroke-width:0\"\/><\/svg><div class=\"details\"><h3><a href=\"https:\/\/devoncc.sharepoint.com\/:b:\/s\/PublicDocs\/PublicHealth\/IQCBXWF42qJ5QJyCbeCK2XlZARJEz3uAY_DM9sNMnNlC_4s?e=QjEVeG\" rel=\"noopener\">MECC Alcohol Toolkit<\/a><\/h3><p class=\"description\">Download the Making Every Contact Count (MECC) Alcohol toolkit<\/p><p class=\"meta\">PDF, 26.8MB, 67 pages<\/p><\/div><\/li><\/ul><\/section><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image alignright size-medium is-resized\"><a href=\"https:\/\/www.devon.gov.uk\/public-health\/wp-content\/uploads\/sites\/191\/2026\/10\/MECC-toolkit-cover.png\"><img decoding=\"async\" width=\"221\" height=\"300\" src=\"https:\/\/www.devon.gov.uk\/public-health\/wp-content\/uploads\/sites\/191\/2026\/10\/MECC-toolkit-cover-221x300.png\" alt=\"\" class=\"wp-image-5786\" style=\"aspect-ratio:0.8095238095238095;object-fit:contain;width:auto;height:205px\" srcset=\"https:\/\/www.devon.gov.uk\/public-health\/wp-content\/uploads\/sites\/191\/2026\/10\/MECC-toolkit-cover-221x300.png 221w, https:\/\/www.devon.gov.uk\/public-health\/wp-content\/uploads\/sites\/191\/2026\/10\/MECC-toolkit-cover.png 392w\" sizes=\"(max-width: 221px) 100vw, 221px\" \/><\/a><\/figure>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MECC is an evidence-based approach to behaviour change. It utilises the millions of day-to-day interactions that organisations and individuals have with other people and supports them in making positive changes to their physical health, mental health and wellbeing. A MECC interaction takes a matter of minutes and is not intended to add to existing busy [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":192,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2334","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/pages\/2334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/comments?post=2334"}],"version-history":[{"count":5,"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/pages\/2334\/revisions"}],"predecessor-version":[{"id":5865,"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/pages\/2334\/revisions\/5865"}],"up":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/pages\/192"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/public-health\/wp-json\/wp\/v2\/media?parent=2334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}