The Devon County Council \u2018website\u2019 is made up of many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service.<\/p>\n
This accessibility statement relates to the Provider Engagement Network website at https:\/\/www.devon.gov.uk\/providerengagementnetwork and does not cover the wider family of Devon County Council websites.<\/p>\n
This website is run by Devon County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:<\/p>\n
We\u2019ve also made the website text as simple as possible to understand.<\/p>\n
The My Computer My Way guide from AbilityNet<\/a> is a step-by-step guide to help you make your device easier to use if you have a disability.<\/p>\n If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators.<\/p>\n Under some circumstances, for example, if you cannot read the information easily in English, you can request information in a different language from us. This includes British Sign Language, easy read or a foreign language. Please contact our customer service centre<\/a> for advice.<\/p>\n This website has been developed to be as accessible as possible. However, we know some parts of this website aren\u2019t fully accessible:<\/p>\n If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the contact details at the end of this statement.<\/p>\n We\u2019ll consider your request and get back to you as soon as possible.<\/p>\n We\u2019re always looking to improve the accessibility of this website. If you find any problems that aren\u2019t listed on this page or think we\u2019re not meeting the requirements of the accessibility regulations, contact us using the contact details at the end of this statement.<\/p>\n For any enquiries about the accessibility of this website, you can contact us by:<\/p>\n British Sign Language users can\u00a0contact us<\/a>\u00a0using an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions.<\/p>\n The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the \u2018accessibility regulations\u2019). If you\u2019re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)<\/a>.<\/p>\n Devon County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.<\/p>\n This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.<\/p>\n The content listed below is non-accessible for the following reasons.<\/p>\n Documents<\/strong><\/p>\n Some older documents are not accessible in several ways including missing text alternatives and missing document structure.<\/p>\n A few PDF documents published since September 2018 aren\u2019t fully accessible to screen reader software. These are being reviewed and will be accessible as soon as possible. Any new PDFs or Word documents we publish will meet accessibility standards.<\/p>\n Guideline 2,4 Navigable (Accessibility problem 2.4.3, 2.4.7)<\/strong><\/p>\n Some content may be difficult to navigate using a screen reader. Some controls do not change appearance when selected. This includes online forms.<\/p>\n Users who navigate the website using their keyboard will find it hard to access the cookie banner and the information provided in our feedback tab. Our feedback is gathered using\u00a0a third-party platform and we have asked our provider to review the accessibility of their service.<\/p>\n Guideline 3, Predictable (Accessibility problem 3.2.2)<\/strong><\/p>\n Our cookie banner does not have a recognisable ‘submit’ button. This is provided using a third-party platform and we have asked our provider to review the accessibility of their service.<\/p>\n Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they\u2019re accessible to a screen reader.<\/p>\n The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they\u2019re not essential to providing our services.\u00a0This site is primarily aimed at professionals working in the care industry.\u00a0We\u2019ve assessed these documents\u00a0and believe that they do not provide essential information about the service that isn\u2019t available through other accessible methods.<\/p>\n This website may link to third-party, external websites or services that are not fully accessible.<\/p>\n We provide training to all content authors to ensure new content is accessible. We monitor this website regularly and we aim to address any issues promptly. We will review and update this statement accordingly.<\/p>\n This statement was prepared on 9 September 2020 It was last reviewed on 19 September 2023.<\/p>\n This website was last tested on 19 September 2023. The test was carried out using a third-party automated service called Silktide.<\/p>\n A sample of 125 pages was tested.<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" How Devon County Council websites are organised The Devon County Council \u2018website\u2019 is made up of many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service. 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How accessible is this website?<\/h2>\n
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What to do if you can\u2019t access parts of this website<\/h2>\n
Reporting accessibility problems with this website<\/h2>\n
Feedback and contact details<\/h2>\n
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Enforcement<\/h2>\n
Technical information about this website\u2019s accessibility<\/h2>\n
Compliance<\/h2>\n
Non-accessible content<\/h2>\n
Non-compliance with the accessibility regulations<\/h3>\n
Principle 1: Perceivable<\/h4>\n
Principle 2: Operable<\/h4>\n
Principle 3: Understandable<\/h4>\n
Content that\u2019s not within the scope of the accessibility regulations<\/h3>\n
PDFs and other documents<\/h4>\n
External links<\/h3>\n
What we\u2019re doing to improve accessibility<\/h2>\n
Preparation of this accessibility statement<\/h2>\n