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Supporting health and social care providers in Devon

MPS: Regulated personal care

MPS: Regulated personal care

Market opportunities summary

Market opportunity - Regulated personal care
  • Unmet need amounts to some 2600 hours across Devon and there are significant opportunities for either new start-ups or expansion. Support is potentially available in both capital and revenue funding to support action to address sufficiency
  • We will concentrate on solution-focused approaches to unmet need – looking to make system changes with providers to resolve need at an individual level
  • We are keen to talk with providers who wish to offer guaranteed hours/shift working to improve the terms and conditions of employment of the workforce, coupled with improved training that upskills and provide career development opportunity
  • We are allocating reviewing officers to work with providers to make adjustments to care packages quickly to release capacity and consider how technology might make a contribution to better meeting need.
  • A commercial review of the Living Well at Home contract and the price paid for care.
  • Continued development of our Proud to Care campaign which celebrates care and encourages people to join this workforce.
  • Community action to find local solutions to meeting need and enriching the lives of vulnerable people.
  • Learning from our Individual Service Fund pilot (see section on individual purchasing).
  • Building our approach to ‘Outcomes Focused Commissioning’.
  • Use of technology and other aids to give people maximum opportunity to be independent.

We will take an organisational development approach to addressing current demand and planning for the future, driven by shared values and an action – learning approach to finding solutions that help providers, care managers and NHS staff to use available staffing effectively and in a rewarding way.

We will co-design and develop these actions with the involvement of all parts of the system, but especially listening to care workers and providers about their ideas for what will work best.

In addition, we point providers to the Creative Innovation and Growth Fund, where both revenue and capital are available to social care businesses who have ideas for innovation or change that will address the sufficiency issues set out in this statement.


(Return to the Market Position Statement)

Last updated: 19/01/2021

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