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Supporting health and social care providers in Devon

FAQs

How will priority for services be determined?

18 March 2020

Service user prioritisation guidance has been prepared for use by care management and providers and is being issued on this website. In that communication, providers will be asked to review their own prioritisation against those criteria and consideration is currently being given to allocating support to providers form our care operations teams. (15/3)

Content type: FAQ

Has any provider undertaken a risk assessment or set up specific policies they might share? How have providers set up contingency for staff shortages?

18 March 2020

Business Continuity good practice tips for providers and some useful links to refer to. We would encourage you to share good examples of BCPs with one another on the Care Managers Facebook Page, LinkedIn and Outstanding Managers Facebook Page . If you register on these facebook pages you will be able to access all sorts Continue reading…

Content type: FAQ

Can DCC review the business continuity plans for coronavirus?

18 March 2020

All providers should have developed their own coronavirus Business Continuity Plans, and many are sharing them on the Care Managers Facebook Page, together with other examples of policies that people can use to guide their development. Please read our business continuity good practice tips for providers. If you would like the County Council to review Continue reading…

Content type: FAQ

Can NHS/DCC supply face masks, hand gel, paper towels or personal protection equipment (PPE)?

18 March 2020

Some health and care providers have experienced difficulties accessing stocks of PPE from their usual suppliers due to increased demand and supply chain issues. While adult social care providers are independent businesses, they are vital partners in the delivery of services to vulnerable people. The Department of Health and Social Care is beginning the free Continue reading…

Content type: FAQ

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