Who is going to communicate with personal assistants (PAs)?
Communications have been sent to PAs via the PA Network but our issue is that we do not know them all as they are in a relationship with the service user not the Council. They should subscribe to updates from our PEN website to find advice and guidance. (15/3)
« What do we do if a member of staff becomes ill at work? The advice for them is ring 111 but what do we do for the remaining staff and residents in care at that time, and also for staff due to come on shift? - How will communications reach the provider market? »