Skip to content

Supporting health and social care providers in Devon

Residential and nursing care homes

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

Sign up for the latest email newsletter from the PEN

Sign up

Two people having a conversation in a kitchen

Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Residential and nursing care homes

What you need to know about Data Protection to do business with Devon County Council

3 January 2017

This document details Devon County Council’s requirements for all tender opportunities with regards to data protection and is posted to support providers in being ‘commissioning ready’. What you need to know about Data Protection In addition, please see HM Governments Guidance to Cyber Security   

Managers Checklists

17 August 2016

The monthly managers’ checklist and annual managers’ checklist are for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners Continue reading…

Vertical hoist lifting of service users

28 July 2020

Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…

Using community equipment safely

28 July 2020

Provider staff must immediately notify a Health or Social Care professional, where they may be needing to use items of equipment with a client, in a manner for which it was not designed. Do not put excessive force on items of community equipment, or use it in any way which would put the client’s or Continue reading…

Instructions to ensure safe hoisting of service users and safe use of gantry hoists

28 July 2020

Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…

Guidance regarding adjustment of community equipment

28 July 2020

Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to Continue reading…

Community equipment recycling and reuse information

28 July 2020

How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth Continue reading…

Invacare Robin Hoist Motor – Emergency Stop Function

28 July 2020

Please read the following User Guide regarding the Emergency Stop / Lowering Function on the Invacare Robin Hoist Motor. These are delivered to clients from the Devon Independent Living Integrated Service (DILIS).

The new guide to ‘Fire Safety in Specialised Housing’

28 July 2020

Reducing the risk of fire for vulnerable residents in Sheltered Housing, Extra Care and Supported Living properties. A summary sheet is available for commissioners and providers of specialised housing and care services. A copy of the Specialised Housing Guidance can be downloaded. If you are interested in finding out more about personalised fire risk assessments Continue reading…

Selling, buying, transferring your business

21 July 2020

This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…

January 2021

1

Free Digital Skills training programme for new and existing care staff

New and existing health and social care staff in Devon and Somerset are now able to register for a free 12-week training programme, starting in January. Boost your career, enhance your employability, gain new confidence and motivation. This is an opportunity for care staff to invest in their digital skills. The programme has been designed to help you to become fluent with digital tools, enhancing the amazing work that you do. Find our more and register.


Top
Have some feedback or can't
find what you were looking for?
close