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Supporting health and social care providers in Devon

Residential and nursing care homes

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Residential and nursing care homes

Supporting people with their money

17 August 2020

Having money and having access and control over money is a key element that enables people to live with dignity and security.  Most people are able to maintain control over their own money and are able to make choices about how they spend their money.  However, many people who receive support and care do not Continue reading…

Infection Control Audit Tools

17 August 2020

Please find Infection Control Management and Environmental Audit Tools for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether Continue reading…

Care Plan template and completed example Care Plan

17 August 2020

The Care Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services. Please also see worked example Care Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

Legionella resource tools

17 August 2020

Legionella resource tools are for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Devon County Council considers these resources to be acceptable and contract-compliant but you may wish to check with CQC and any other commissioners whether they consider the Continue reading…

Service Improvement Plan template

17 August 2020

The Service Improvement Plan template is provided for your reference as a starting point for the documentation that you should have in place as a provider of care and support services.  Please also see worked Example Service Improvement Plan for information. Devon County Council considers this resource to be acceptable and contract-compliant but you may wish to Continue reading…

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Advanced Care Planning Template

17 August 2020

Planning Ahead for End of Life If you would like to support individuals you are caring for who may have a terminal illness or are approaching the end of their life make arrangements for their future care. This advanced care planning booklet can help with this as it gives the individual the opportunity to think and Continue reading…

Care Plan prompts

17 August 2020

Care Plan Prompts The Care Plan Prompts document has been updated and expanded, drawing on feedback received from care providers who have used it, and taking into account advice and suggestions from a range of organisations.  This version, dated May 2017, replaces the previous version.     

Information needed to find the missing (The Herbert Protocol)

21 July 2020

The Herbert Protocol encourages carers or family members of adults living with dementia to collate information on those who are vulnerable onto a form, know as the Herbert Protocol form, that can be given to the police if they go missing.

Preventing Exploitation Toolkit

21 July 2020

The Safer Devon Partnership has developed an online preventing exploitation toolkit to tackle the threat of exploitation. This toolkit will help frontline colleagues learn about, identify and report exploitation happening in Devon and the surrounding area. The toolkit’s audience consists of anyone who, through their paid or voluntary work, may encounter individuals who are vulnerable Continue reading…

The new guide to ‘Fire Safety in Specialised Housing’

28 July 2020

Reducing the risk of fire for vulnerable residents in Sheltered Housing, Extra Care and Supported Living properties. A summary sheet is available for commissioners and providers of specialised housing and care services. A copy of the Specialised Housing Guidance can be downloaded. If you are interested in finding out more about personalised fire risk assessments Continue reading…

Selling, buying, transferring your business

21 July 2020

This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…

Adult Social Care Annual Report for 2019

24 April 2020

Our Adult Social Care Annual Report for 2019 is now available, along with the following summary version. Writing an annual report on adult social care in Devon gives us the opportunity to reflect on our achievements and to look at how well we are meeting the needs of our population. We have aimed to do Continue reading…

Infection, Prevention and Control guidance (COVID-19)

28 February 2020

We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Guidance for social and community care settings Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance Continue reading…

Improved care and health worker parking permit scheme launched

21 January 2020

Permit will help care and health workers ‘to do their jobs’ A new Care and Health Worker Parking Permit has been launched, and it allows professionals visiting people at home to park on single and double yellow lines in certain circumstances. Currently care and health workers who hold the existing permit can park in on-street, Continue reading…

Reminder for all staff in the use of hoists

21 October 2019

Background: There has been another recent incident where there was significant risk of injury to the individual being hoisted when a gantry hoist collapsed. There have also been several earlier incidents where gantry hoists have collapsed. No fault was found with the equipment in any of the cases. The faults were deemed to be due Continue reading…

Expanding and improving regular breaks for carers – new guidance

21 October 2019

Social Care Institute for Excellence (SCIE) and Carers UK have launched new guidance on providing and commissioning carers’ breaks, plus advice and information for carers on how to get a break. Research by Carers UK shows 46 per cent of unpaid carers were unable to get a break in the last five years, even though Continue reading…

December 2021

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Free Leadership Development Workshop: Performance Management Strategies

Develop your understanding of performance management and learn about best practice tools to manage performance throughout your workforce lifecycle. Explore typical areas of staff underperformance and learn how to uncover the key issues. Understand how your own style and behaviour impacts on your staff and develop plans to create solid performance management plans. Book on this free workshop today.


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