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Supporting health and social care providers in Devon

Replacement care services

Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.

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Do business with us

Are you interested in getting into business with Devon County Council? Take a look at current contract opportunities and see what our Market Position Statement (MPS) says about future development in this area.

Support for Replacement care services

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South West Cyber Resilience Centre

9 June 2021

They are a police / private not-for-profit partnership, funded by the Home Office and covering the South West of the country. They offer free and inexpensive cyber services for local small and medium sized enterprises and third sector organisations. Cyber can be daunting for small businesses and sole traders. It’s hard to know where to Continue reading…

NHS branding and lanyards

30 April 2021

The use of the NHS logo on uniforms ​The NHS logo should be positioned on the right-hand side on staff uniforms when face on, with your company logo on the left-hand side under the wording ‘Service provided by’, please see NHS guidance. The sizing of your company logo should be proportional to, but not larger than, the NHS Continue reading…

Oral health for adults

8 March 2021

Resources to help you get started Public Health England and stakeholders have produced the toolkit to support care homes and commissioners to implement the NICE guideline (NG48): Oral health for adults in care homes. The toolkit contains materials to support health champions within care homes to train care home staff.  These include training slides, a Continue reading…

Vertical hoist lifting of service users

28 July 2020

Ensure Vertical Hoist Lifting Of Service Users Always ensure that when hoisting service users the hoist straps and lifting motor are in a position vertically above the service user. If the hoist straps and motor are not positioned vertically above the service user, it will cause excessive wear to the hoisting equipment, can cause the Continue reading…

Using community equipment safely

28 July 2020

Provider staff must immediately notify a Health or Social Care professional, where they may be needing to use items of equipment with a client, in a manner for which it was not designed. Do not put excessive force on items of community equipment, or use it in any way which would put the client’s or Continue reading…

Instructions to ensure safe hoisting of service users and safe use of gantry hoists

28 July 2020

Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…

Guidance regarding adjustment of community equipment

28 July 2020

Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to Continue reading…

Community equipment recycling and reuse information

28 July 2020

How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth Continue reading…

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