Find information about how to do business with the Council, including the Market Position Statement, as well as tools and templates, policy, guidance and more.
Day services
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Instructions to ensure safe hoisting of service users and safe use of gantry hoists
28 July 2020
Always ensure that when using any hoist to transfer a service user, the hoist straps and lifting motor are in a position vertically above the service user, using slide sheets or bed to reposition them prior to lifting/lowering. If the hoist straps and motor are not positioned vertically above the service user, it will cause Continue reading…
Guidance regarding adjustment of community equipment
28 July 2020
Guidance – Adjustment of Community Equipment 19 Feb 2018 This guidance is issued in response to a serious incident relating to community equipment that was recently brought to the attention of the Community Equipment Service Commissioners. It is important to share the learning from this incident. Find below new guidance that will be issued to Continue reading…
Community equipment recycling and reuse information
28 July 2020
How and where to return community equipment so it can be recycled and reused? Devon Community Equipment Service Community Equipment in Devon is jointly funded by the NHS & Devon County Council and is provided, on their behalf, by Millbrook Healthcare Ltd, who recycle and reuse as much equipment as possible. The service excludes Plymouth Continue reading…
Invacare Robin Hoist Motor – Emergency Stop Function
28 July 2020
Please read the following User Guide regarding the Emergency Stop / Lowering Function on the Invacare Robin Hoist Motor. These are delivered to clients from the Devon Independent Living Integrated Service (DILIS).
The new guide to ‘Fire Safety in Specialised Housing’
28 July 2020
Reducing the risk of fire for vulnerable residents in Sheltered Housing, Extra Care and Supported Living properties. The NFCC Specialised Housing Guidance is available.
Selling, buying, transferring your business
21 July 2020
This guidance is intended to help you if you are selling your care business or buying a care business from another provider. Find out what you need to do to ensure a smooth transition of your commissioned business. In order to ensure a smooth transition, it would help to receive formal notification as far in Continue reading…
Adult Social Care Annual Report for 2019
24 April 2020
Our Adult Social Care Annual Report for 2019 is now available, along with the following summary version. Writing an annual report on adult social care in Devon gives us the opportunity to reflect on our achievements and to look at how well we are meeting the needs of our population. We have aimed to do Continue reading…
Infection, Prevention and Control guidance (COVID-19)
28 February 2020
We would like to reassure you that we are closely monitoring the situation and working with the government and NHS, who are well prepared to deal with this virus. Where to find the latest information and updates Care Provider Alliance – Infection Prevention and Control Guidance ACAS guidance to employers and employees on HR issues Continue reading…
Financial guidance for care providers who support clients living in the community
14 February 2020
Devon County Council Court of Protection Team Financial Guidance for Care Providers who support clients living in the community
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