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Supporting health and social care providers in Devon

Holiday opening: pharmacies, dentists, opticians

Winter Planning 2020 – 2021. Primary care services. Pharmacies, opticians and dentists.

In order to ensure that the health and social care community are aware of arrangements over the bank holiday period, primary care services information is included in this Winter Period Information Pack.

Each contractor list is sorted by contractor type, to help identify services in a specific area.

Information included covers:

  • Overview by Service Area
  • Opening Times and Rota’s for Community Pharmacists
  • Optician Information
  • Opening Times of NHS Dental Practices
  • Urgent Dentistry Access Details and Availability.

Access to Pharmaceutical Services

Rota arrangements are in place for community pharmacy services throughout the year, including this holiday period. This ensures that there is good geographical distribution across the county of pharmacies that are open later in the evening and weekends. In addition to the rota, there are now a number of pharmacies each providing 100 hours of service per week.

GP practices work closely with their local pharmacies and arrange early collection for repeat prescriptions where this is appropriate. The majority of practices also have arrangements with pharmacies regarding repeat dispensing services, enabling patients to collect repeat medication direct from the pharmacy.

Over the holiday period (23 December 2020 – 4 January 2021) most pharmacies are open as normal, with the exception of the following days:

Friday 25 December 2020
Monday 28 December 2020
Friday 1 January 2021

Where prescriptions are required during this period, details are provided of the pharmacies that are open.
These have been distributed to the media and other interested parties.
Health Partners that identify pharmacies that are not open at the time indicated should report this to england.pharmacysouthwest@nhs.net, to allow NHS England to follow up with the contractor.

Access to Optical Services

Please refer patients to their own optician or NHS 111.
Health Partners that identify opticians that are not open at the time indicated should report this to england.optometrysouthwest@nhs.net, to allow NHS England to follow up with the contractor.

Access to Dental Services

General Dentistry

Patients who regularly attend a specific Dental Practice (for NHS or Private treatment) should contact the practice they normally attend. When that practice is closed an answer machine will provide details about how to contact an on-call dentist for urgent treatment. Attached are details of Practice cover arrangements for the Winter period.

Urgent Dental Care

Clinics are provided for urgent treatment of dental pain. Access is by appointment only by calling 111, arrangements will be made for the patient to be seen for urgent treatment only if a problem cannot wait until the next working day.
Health Partners that identify dentists that are not open at the time indicated should report this to england.swdental@nhs.net, to allow NHS England to follow up with the contractor.

Health Partners that identify dentists that are not open at the time indicated should report this to england.swdental@nhs.net, to allow NHS England to follow up with the contractor.

Date Westcountry Dental & Implant Centre, 2 Oldstation Road, Barnstaple The Dental Suite, Health Centre DAC, Vicarage Street, Barnstaple RD&E, Gladstone Road, Heavitree, Exeter Brunel Dental Centre, Forde House, Brunel Road, Newton Abbot Seven Trees Clinic, Baring Street, Plymouth
Friday 25 December Closed Closed 09:00-12:00 09:00-12:00 09:00-12:00
Saturday 26 December Closed Closed 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00
Sunday 27 December Closed 09:00-12:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00
Monday 28 December Closed 09:00-12:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00
Friday 01 January Closed 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00
Saturday 02 January 08:30-17:30 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00
Sunday 03 January Closed 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00 09:00-12:00 13:00-16:00

 


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