Devon County Council (DCC) is collecting and or processing your personal data as a Data Controller under Data Protection Legislation and our ICO registration number is Z6475582. This privacy notice concerns the processing of personal data that takes place by the Travel Bookers team.
This notice explains what information we collect, why we collect it and how we keep it secure. It also explains your rights and our legal obligation. Should you wish to find out more about Devon County Council’s data protection policies please contact our Data Protection Officer.
We will notify you of any changes to this privacy notice
This privacy notice was last updated on 18th January 2021. If we use your personal data for any new purposes, updates will be made to the policy information and changes communicated where necessary, in accordance with current data protection legislation. If you have any queries relating to this privacy notice please contact the Data Protection Officer.
What information are we processing?
We may collect, store or otherwise process information about you which may include:
- Full name
- Home Address
- Personal Telephone Number (landline and or mobile)
Purpose of collecting or processing your personal data
DCC may need to collect or otherwise process your personal data personal data so that we can;
- Deliver travel and/or accommodation booking services to you.
The legal basis for us collecting your personal data
Where we are collecting personal data about you for the provision of one of the purposes outlined in this privacy notice, we rely upon:
Article 6(1)(b) – performance of a contract that the data subject and DCC are party to.
Personal data that is collected for any of the purposes outlined in this notice is never used for direct marketing purposes and is not sold on to any other third parties.
Recipients or categories of recipients that we may share your personal data with
When processing your personal data, it may be necessary for us to share personal data with other organisations such as;
- Other internal departments within the Council, such as Financial Services.
- External accommodation and travel providers where a booking is being placed for you.
If we feel that it is necessary to share your personal data with professionals to ensure you or someone you work with is safeguarded from harm, we rely upon the provisions of the Safeguarding Vulnerable Groups Act 2006 and Children Act 1989 & 2004. Where it is necessary to share medical or social care information for these purposes, we rely upon article 9(2)(h) of the General Data Protection Regulation (information necessary for medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems).
We may also need to share some personal data about you, so that we can support third party organisations to discharge their regulatory requirements. This includes organisations such as;
- The data protection regulator (the Information Commissioner’s Office)
- The Care Quality Commission
We may also share information to enable us to comply with court orders and other legal obligations. If this is necessary, we will only share the minimum amount of personal data needed for this purpose.
Devon County Council does not transfer your personal data outside of the European Union for the purposes of the processing described within this privacy notice.
Where necessary, your personal data will be shared with our contracted external travel and accommodation providers, in order to provide you with the travel/accommodation services you request. Where this takes place, the external providers will act as a data controller when processing your personal data for their purposes. The providers will communicate a copy of their privacy notice to you which will describe their processing activities, including details of any international transfers of your personal data which may be carried out.
How long will we hold your personal data?
Devon County Council will retain your personal data for one year from the end date of the accommodation/travel booking.
Your data protection rights
Under Data Protection Legislation, you have the right to obtain a copy of their personal records held by us, this is called a Subject Access Request (SAR).
Further details on your rights under data protection legislation and how to exercise them, are available here.
If you have any comments, queries or complaints about this privacy notice or the processing of your personal data please contact our Data Protection Officer.
Alternatively, if you are not happy with the way that DCC is handling your personal data, you are entitled to appeal to the Information Commissioners Office (ICO). The Information Commissioners Office enforces and oversees the Data Protection Regulations.
Contact details are below:
Information Commissioner’s Office