Have your say on British Telecom’s phone box removal proposals

Posted on: 27 August 2019

Have your say and let us know what you think about British Telecom’s (BT) plans to remove 20 phone boxes across North Devon.

North Devon Council is carrying out the consultation on behalf of BT to find out what local people think about the plans to remove the phone boxes which are listed on the council’s website (www.northdevon.gov.uk/consultations). The proposals are being put forward following the decline in use of phone boxes by 90% over the last decade and 98% of the UK having either 3G or 4G mobile coverage.

The consultation process also gives local communities the opportunity to adopt a traditional red ‘heritage’ phone box and make them a community asset. Details about how to do this can also be found on the consultation page or by visiting www.bt.com/adopt

Leader of North Devon Council, Councillor David Worden, says: “We have already contacted parish councils for their views, however we want to know what local residents think as well. I would like to hear from as many  local residents as possible to find out whether they agree or disagree with the proposed phone boxes being removed and the reasons why. It doesn’t take long to provide your opinion and it doesn’t need to be a lengthy response, it will however help us provide a picture to BT of what the people of North Devon think about their proposals.”

The council is coordinating responses for BT and will respond on a case by case basis for each phone box on whether its proposed loss is agreed with, objected to or whether the community wish to adopt the phone box themselves.

Comments must be received by the council by Friday 27 September, either by email to planningcomments@northdevon.gov.uk (marked ‘Phone box removal – ref. 00033’ and identifying the phone box the response is about) or by post to Strategic Development and Planning, North Devon Council, Lynton House, Commercial Road, Barnstaple, Devon EX31 1DG.

5 comments on “Have your say on British Telecom’s phone box removal proposals

  1. Patricia James says:

    I would like to own an arriginal red phone box just to stand in my garden alongwith the beehive from my late father in law and a colourfull fullsized cow north devon area.

  2. J Andrews says:

    Bearing in mind the mobile coverage in north Devon I think it shirt sighted to remove these boxes.

  3. fhedden says:

    It’s great that you both feel so strongly about the proposed removal of telephone boxes in the district. If you have not already done so, please do take part in the consultation so that you can make your feelings known to British Telecom as well.


    why remove some thing which has always been there one day they may wish they had left there they are vital to people with no phone and could save some peoples lives in the future

  5. Stephen Brookman says:

    1. National 3/4/5g network coverage is irrelevant…local coverage is what matters
    2. Boxes do have a heritage value and a worth as far as tourism is concerned; they
    are un-mistakenly English, like red post boxes and the Beefeaters of London.

    Options to take the phones out but leave the boxes for possible community or charity use, take the lot away or leave as they are should all be considered

    I would expect that BT may wish to reconsider removing the ‘boxes’ that are in village centres where tourism has an important role to play, but no doubt many will go as they are under used

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Posted in: Community | Planning