{"id":66885,"date":"2025-08-22T10:51:42","date_gmt":"2025-08-22T09:51:42","guid":{"rendered":"https:\/\/www.devon.gov.uk\/news\/?p=66885"},"modified":"2025-09-01T15:28:08","modified_gmt":"2025-09-01T14:28:08","slug":"parking-fine-text-scam-warning","status":"publish","type":"post","link":"https:\/\/www.devon.gov.uk\/news\/parking-fine-text-scam-warning\/","title":{"rendered":"Parking fine text scam warning"},"content":{"rendered":"\n<p><strong>Our trading standards service is warning motorists to be on their guard against a parking fine text scam doing the rounds.<\/strong><\/p>\n\n\n\n<p>Heart of the South West Trading Standards Service issued the warning after some residents reported receiving a scam message.<\/p>\n\n\n\n<p>The message issues a fake \u2018final reminder\u2019 about an &#8216;outstanding toll&#8217; and provides a link to make a payment &#8211; but it doesn&#8217;t give any further details of when or where the &#8216;offence&#8217; took place or even the council which supposedly issued the fine.<\/p>\n\n\n<div id=\"block_acf-block-68a83dcee8e22\" class=\"councillor-quote align-right grid-x\">\r\n\t<blockquote class=\"councillor-quote-blockquote medium-auto small-12 cell\">\r\n                    <div class=\"councillor-quote-title\"><p>Janet Quinn, the scams lead for Heart of the South West Trading Standards Service said the aim of the message was to steal personal and financial information.\u00a0<\/p><\/div>\r\n        \t\t<div class=\"councillor-quote-text\"><p>She added: \u201cIn this case there are a number of pointers that show it\u2019s a scam<\/p>\n<p>\u201cIt&#8217;s generic, the grammar, spelling and wording is poor and uses words such as \u2018toll\u2019 and not fine or penalty charge notice which is what you would expect if this was a genuine reminder.<\/p>\n<p>\u201cIt also gives strange instructions such as telling you to reply, then close and re-open the message to activate the link.<\/p>\n<p>\u201cSo, if you get a message like this, always think, could it be a scam? And don&#8217;t click on the link.&#8221;<\/p>\n<p>\u201cRemember, you will be get notified about a parking fine by a ticket on your car or a letter in the post, never by a text message.\u201d<\/p>\n<\/div>\r\n\t<\/blockquote>\r\n    \r\n    <\/div>\n\n\n<p>She highlighted some other tell-tale signs to help you spot that a text could be scam:<\/p>\n\n\n\n<p>\u25aa\ufe0fIt&#8217;s generic, not addressed to you by name<br>\u25aa\ufe0fPoor grammar\/spelling\/wording.<br>\u25aa\ufe0fThe sender number is unknown to you and maybe outside of the UK<br>\u25aa\ufe0fIt\u2019s vague and there are no details about what it relates to.<br>\u25aa\ufe0fIt makes you worry<br>\u25aa\ufe0fYou&#8217;re asked to click a strange link.<br>\u25aa\ufe0fIt tells you to take action straight away.<br>\u25aa\ufe0fYour phone warns you that it could be junk.<\/p>\n\n\n\n<p>If you live in Devon and receive a message like this and are concerned if it is genuine, contact your local council using the details you find on their website &#8211; district councils are generally responsible for car parks and parking on roads is our responsibility.<\/p>\n\n\n\n<p>You can email us at: <a href=\"mailto:parkingservices@devon.gov.uk\">parkingservices@devon.gov.uk&nbsp;<\/a> or call us on 0345 155 1004.<\/p>\n\n\n\n<p>If the message comes from a &#8216;.gov&#8217; source, it is a scam.<\/p>\n\n\n\n<p>Where we charge for on-street parking you can use RingGo to make a payment. However, we\u2019ve been advised by RingGo, that QR codes, often in the form of &#8216;stickers&#8217;, have been appearing at Pay and Display locations in the South West.<\/p>\n\n\n\n<p>These are not valid codes \u2013 do not use them to make a payment for parking at any Devon County Council location. Use the RingGo app or phone number.<br>For more information about staying safe from scams you can find more information our <a href=\"https:\/\/www.devonsomersettradingstandards.gov.uk\/consumer\/scams-rogue-traders-and-doorstep-crime\/\" rel=\"noopener\">trading standards website.<\/a><\/p>\n\n\n\n<p>Report a scam text by forwarding it to 7726<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":859,"featured_media":66955,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[22],"tags":[],"class_list":["post-66885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-economy-and-skills"],"acf":[],"featured_image":{"ID":66955,"title":"Scam","alt":"","description":"","caption":"","url":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam.png","width":1200,"height":675,"sizes":{"thumbnail":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-400x270.png","thumbnail_width":400,"thumbnail_height":270,"medium":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-600x338.png","medium_width":600,"medium_height":338,"medium_large":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-768x432.png","medium_large_width":768,"medium_large_height":432,"large":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-800x450.png","large_width":800,"large_height":450,"1536x1536":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam.png","1536x1536_width":1200,"1536x1536_height":675,"2048x2048":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam.png","2048x2048_width":1200,"2048x2048_height":675,"thumbnail_featured":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-770x450.png","thumbnail_featured_width":770,"thumbnail_featured_height":450,"thumbnail_sidebar":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-200x135.png","thumbnail_sidebar_width":200,"thumbnail_sidebar_height":135,"banner-block":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-440x440.png","banner-block_width":440,"banner-block_height":440,"small-banner":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-640x360.png","small-banner_width":640,"small-banner_height":360,"medium-banner":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-1024x576.png","medium-banner_width":1024,"medium-banner_height":576,"small-thumb":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-640x480.png","small-thumb_width":640,"small-thumb_height":480,"medium-thumb":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-320x240.png","medium-thumb_width":320,"medium-thumb_height":240,"large-thumb":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-420x315.png","large-thumb_width":420,"large-thumb_height":315,"slideshow-preview":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-300x200.png","slideshow-preview_width":300,"slideshow-preview_height":200,"slideshow":"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2025\/08\/Scam-800x533.png","slideshow_width":800,"slideshow_height":533}},"category_priority":false,"publishpress_future_action":{"enabled":true,"date":"2027-08-22 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