{"id":66617,"date":"2025-07-22T16:43:16","date_gmt":"2025-07-22T15:43:16","guid":{"rendered":"https:\/\/www.devon.gov.uk\/news\/?p=66617"},"modified":"2025-07-31T16:46:14","modified_gmt":"2025-07-31T15:46:14","slug":"council-statement-pre-paid-devon-card","status":"publish","type":"post","link":"https:\/\/www.devon.gov.uk\/news\/council-statement-pre-paid-devon-card\/","title":{"rendered":"Council statement: Pre-paid &#8216;Devon Card&#8217;"},"content":{"rendered":"\n<p>We are aware that some customers have been experiencing problems with making payments on their pre-paid card.<\/p>\n\n\n\n<p>Our operations and finance teams are working closely with the pre-paid card supplier Pre-Paid Financial Services to deal with a significant issue <a href=\"https:\/\/prepaidfinancialservices.com\/service-status\" rel=\"noopener\">that they have reported on their website.<\/a><\/p>\n\n\n\n<p>Devon County Council has contacted Devon Card-users to make sure they\u2019re aware of the issue and to offer them support and guidance.<\/p>\n\n\n\n<p>We are working with the Pre-Paid Financial Services to achieve a resolution as quickly as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":34,"featured_media":66743,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[106,7,1],"tags":[],"class_list":["post-66617","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-adult-social-care","category-children-families-and-education","category-uncategorised"],"acf":[],"featured_image":{"ID":66743,"title":"Person holding phone and payment card","alt":"Person holding phone and payment 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