{"id":20170,"date":"2024-08-22T16:04:33","date_gmt":"2024-08-22T15:04:33","guid":{"rendered":"https:\/\/www.devon.gov.uk\/education-and-families\/?p=20170"},"modified":"2024-10-14T11:55:38","modified_gmt":"2024-10-14T10:55:38","slug":"local-offer-website-survey-what-support-is-available-and-when-results-and-next-survey","status":"publish","type":"post","link":"https:\/\/www.devon.gov.uk\/news\/local-offer-website-survey-what-support-is-available-and-when-results-and-next-survey\/","title":{"rendered":"Local offer website survey &#8211; What support is available and when &#8211; results and next survey"},"content":{"rendered":"\n<p>Thank you to all who were able to take the time to complete this second survey that focusses on support available to parents, carers and young people.<\/p>\n\n\n\n<p>Your feedback has provided some really useful insights into what support information is most useful and highlights where there may be gaps. This will help us provide well rounded support information on the website but will not exclude any information based on these insights.<\/p>\n\n\n\n<p>Our next survey looking at information about \u2018Learning and education\u2019. <\/p>\n\n\n\n<p><a href=\"https:\/\/forms.office.com\/e\/41yc383SvR\" rel=\"noopener\">Complete our next survey<\/a> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our findings for the survey about \u2018Support that is available and when\u2019<\/h2>\n\n\n\n<p>Where we received \u2018other\u2019 comments within the survey, we will consider how the content of the local offer can support your suggestions. All comments will also be passed on to the statutory team and service leads for review and consideration.<\/p>\n\n\n\n<p>We would also like to thank everyone who has said they would like to help with the continued evolution of the website. We will be in touch shortly about further testing we would like to do.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your feedback in the survey<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What information would be most relevant to their current situation<\/h3>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a5767\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20171\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20171&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20171\" width=\"671\" height=\"288\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/Screenshot-2024-08-05-130310.png\" class=\"attachment-large size-large wp-image-20171\" alt=\"Bar chart showing what information would be most relevant to parents\" srcset=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/Screenshot-2024-08-05-130310.png 671w, https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/Screenshot-2024-08-05-130310-600x258.png 600w, https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/Screenshot-2024-08-05-130310-640x275.png 640w\" sizes=\"(max-width: 671px) 100vw, 671px\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20171&amp;referrer=20170\" id=\"longdesc-return-20171\" \/><\/figure>\n\n\n<p>Other topics not listed were suggested and will be considered or signposted to if they exist elsewhere in the site structure.<\/p>\n\n\n\n<p>We also can see some correlation with what support a child or young person is already receiving and the topics above, however, the ordering of topics remained pretty similar.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What sub-topics you thought would be most useful<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Support for children and young people in schools and other educational settings<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Early years<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a5786\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20177\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20177&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20177\" width=\"594\" height=\"267\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-early-years-e1724335258773.png\" class=\"attachment-large size-large wp-image-20177\" alt=\"Bar chart showing most relevant topics for early years support\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20177&amp;referrer=20170\" id=\"longdesc-return-20177\" \/><\/figure>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\">Support in school<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a5796\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20183\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20183&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20183\" width=\"562\" height=\"408\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-support-school-e1724335181502.png\" class=\"attachment-large size-large wp-image-20183\" alt=\"Bar chart showing most relevant topics for support in school\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20183&amp;referrer=20170\" id=\"longdesc-return-20183\" \/><\/figure>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\">Support for parents and families<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a57a3\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20182\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20182&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20182\" width=\"604\" height=\"377\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-support-parents-e1724335196742.png\" class=\"attachment-large size-large wp-image-20182\" alt=\"Bar chart showing most relevant topics for support for parents and families\" srcset=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-support-parents-e1724335196742.png 604w, https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-support-parents-e1724335196742-600x375.png 600w\" sizes=\"(max-width: 604px) 100vw, 604px\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20182&amp;referrer=20170\" id=\"longdesc-return-20182\" \/><\/figure>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\">Health and wellbeing<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a57b3\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20180\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20180&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20180\" width=\"600\" height=\"239\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-shealth-wellbeing-e1724335221658.png\" class=\"attachment-large size-large wp-image-20180\" alt=\"Bar chart showing most relevant topics for health and wellbeing\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20180&amp;referrer=20170\" id=\"longdesc-return-20180\" \/><\/figure>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\">Social care support<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a57bf\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20181\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20181&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20181\" width=\"614\" height=\"232\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-social-care-e1724335209495.png\" class=\"attachment-large size-large wp-image-20181\" alt=\"Bar chart showing most relevant topics for social care support\" srcset=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-social-care-e1724335209495.png 614w, https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-social-care-e1724335209495-600x227.png 600w\" sizes=\"(max-width: 614px) 100vw, 614px\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20181&amp;referrer=20170\" id=\"longdesc-return-20181\" \/><\/figure>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\">Post 16 support<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a57ca\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20179\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20179&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20179\" width=\"606\" height=\"329\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-post16-e1724335233557.png\" class=\"attachment-large size-large wp-image-20179\" alt=\"Bar chart showing most relevant topics for Post 16 support\" srcset=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-post16-e1724335233557.png 606w, https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-post16-e1724335233557-600x326.png 600w\" sizes=\"(max-width: 606px) 100vw, 606px\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20179&amp;referrer=20170\" id=\"longdesc-return-20179\" \/><\/figure>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\">Local authority, health and other support services<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a57d5\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20178\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20178&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20178\" width=\"564\" height=\"308\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-local-authority-e1724335245810.png\" class=\"attachment-large size-large wp-image-20178\" alt=\"Bar chart showing most relevant topics for local authority, health and other support services\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20178&amp;referrer=20170\" id=\"longdesc-return-20178\" \/><\/figure>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h4 class=\"wp-block-heading\">Dispute resolution<\/h4>\n\n\n<figure class=\"dcc-infographic-block\" id=\"block_acf-block-66c75381a57e2\"><img decoding=\"async\" tabindex=\"-1\" id=\"longdesc-return-20176\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20176&#038;referrer=20170\" aria-describedby=\"longdesc-link-wp-image-20176\" width=\"604\" height=\"233\" src=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-dispute-e1724335270826.png\" class=\"attachment-large size-large wp-image-20176\" alt=\"Bar chart showing most relevant topics for dispute resolution\" srcset=\"https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-dispute-e1724335270826.png 604w, https:\/\/www.devon.gov.uk\/news\/wp-content\/uploads\/sites\/146\/2024\/08\/survey2-dispute-e1724335270826-600x231.png 600w\" sizes=\"(max-width: 604px) 100vw, 604px\" longdesc=\"https:\/\/www.devon.gov.uk\/news?longdesc=20176&amp;referrer=20170\" id=\"longdesc-return-20176\" \/><\/figure>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our next survey<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Information about \u2018Learning and education\u2019<\/h3>\n\n\n\n<p>We have reviewed our current information offer, feedback provided in previous surveys, your feedback and benchmarking of other local authority websites. From this we have been able to identify to following high level topic areas that the local offer website could \/ should cover.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Early years and childcare<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Finding childcare<\/li>\n\n\n\n<li>Help with the cost of childcare<\/li>\n\n\n\n<li>Support available for additional needs<\/li>\n\n\n\n<li>Who can support and when<\/li>\n\n\n\n<li>How to check my child\u2019s progress<\/li>\n\n\n\n<li>Moving to primary education<\/li>\n\n\n\n<li>Who to contact and when<\/li>\n\n\n\n<li>Wraparound childcare (out of ours clubs)<\/li>\n\n\n\n<li>Moving from early years to primary school<\/li>\n\n\n\n<li>Funding for early years providers<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Primary and secondary education<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How schools can support children who need a little extra help<\/li>\n\n\n\n<li>How schools can support specific SEND needs<\/li>\n\n\n\n<li>Special schools and specialist provision<\/li>\n\n\n\n<li>Moving from primary to secondary education<\/li>\n\n\n\n<li>School inclusion<\/li>\n\n\n\n<li>Children at risk of<\/li>\n\n\n\n<li>Reasonable adjustments<\/li>\n\n\n\n<li>School anxiety and school avoidance<\/li>\n\n\n\n<li>School transport<\/li>\n\n\n\n<li>Choosing a school<\/li>\n\n\n\n<li>Changing a school<\/li>\n\n\n\n<li>Education and health care plans (EHCP)<\/li>\n\n\n\n<li>Applying for a school place<\/li>\n\n\n\n<li>Educating your child at home<\/li>\n\n\n\n<li>Who should be involved in supporting a child<\/li>\n\n\n\n<li>Who to contact and when<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Further education<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Post 16 learning options<\/li>\n\n\n\n<li>Post 16 schools and support services route map<\/li>\n\n\n\n<li>Education and health care plans (EHCP)<\/li>\n\n\n\n<li>Finding a college<\/li>\n\n\n\n<li>Post 16 transport<\/li>\n\n\n\n<li>Higher education<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Support with education costs<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Free school meals<\/li>\n\n\n\n<li>Quids for kids \u2013 advice about benefits<\/li>\n\n\n\n<li>Financial support for young adults<\/li>\n\n\n\n<li>Financial support for parent carers<\/li>\n\n\n\n<li>Funding for schools<\/li>\n\n\n\n<li>Personal budgets and direct payments<\/li>\n\n\n\n<li>Grants and other funding support<\/li>\n\n\n\n<li>Support if you are worried about money<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Education support services<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Education support services for specific SEND needs<\/li>\n\n\n\n<li>Other education support services<\/li>\n\n\n\n<li>Home education networks<\/li>\n\n\n\n<li>Parent support services<\/li>\n<\/ul>\n\n\n\n<p>To tell us what information is most useful to or to suggest further information, <a href=\"https:\/\/forms.office.com\/e\/41yc383SvR\" rel=\"noopener\">complete our next survey<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"The second website survey results providing insights into what support information is most useful and highlights where there may be gaps","protected":false},"author":945,"featured_media":19827,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[2175],"tags":[],"class_list":["post-20170","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-send-category"],"acf":[],"featured_image":{"ID":19827,"title":"survey1-results - 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