Thank you to all who were able to take the time to complete this second survey that focusses on support available to parents, carers and young people.
Your feedback has provided some really useful insights into what support information is most useful and highlights where there may be gaps. This will help us provide well rounded support information on the website but will not exclude any information based on these insights.
Our next survey looking at information about ‘Learning and education’.
Our findings for the survey about ‘Support that is available and when’
Where we received ‘other’ comments within the survey, we will consider how the content of the local offer can support your suggestions. All comments will also be passed on to the statutory team and service leads for review and consideration.
We would also like to thank everyone who has said they would like to help with the continued evolution of the website. We will be in touch shortly about further testing we would like to do.
Your feedback in the survey
What information would be most relevant to their current situation
Other topics not listed were suggested and will be considered or signposted to if they exist elsewhere in the site structure.
We also can see some correlation with what support a child or young person is already receiving and the topics above, however, the ordering of topics remained pretty similar.
What sub-topics you thought would be most useful
Support for children and young people in schools and other educational settings
Early years
Support in school
Support for parents and families
Health and wellbeing
Social care support
Post 16 support
Local authority, health and other support services
Dispute resolution
Our next survey
Information about ‘Learning and education’
We have reviewed our current information offer, feedback provided in previous surveys, your feedback and benchmarking of other local authority websites. From this we have been able to identify to following high level topic areas that the local offer website could / should cover.
Early years and childcare
- Finding childcare
- Help with the cost of childcare
- Support available for additional needs
- Who can support and when
- How to check my child’s progress
- Moving to primary education
- Who to contact and when
- Wraparound childcare (out of ours clubs)
- Moving from early years to primary school
- Funding for early years providers
Primary and secondary education
- How schools can support children who need a little extra help
- How schools can support specific SEND needs
- Special schools and specialist provision
- Moving from primary to secondary education
- School inclusion
- Children at risk of
- Reasonable adjustments
- School anxiety and school avoidance
- School transport
- Choosing a school
- Changing a school
- Education and health care plans (EHCP)
- Applying for a school place
- Educating your child at home
- Who should be involved in supporting a child
- Who to contact and when
Further education
- Post 16 learning options
- Post 16 schools and support services route map
- Education and health care plans (EHCP)
- Finding a college
- Post 16 transport
- Higher education
Support with education costs
- Free school meals
- Quids for kids – advice about benefits
- Financial support for young adults
- Financial support for parent carers
- Funding for schools
- Personal budgets and direct payments
- Grants and other funding support
- Support if you are worried about money
Education support services
- Education support services for specific SEND needs
- Other education support services
- Home education networks
- Parent support services
To tell us what information is most useful to or to suggest further information, complete our next survey.