Consultation (closed)

Consultation and engagement

We have developed a consultation and engagement strategy in line with Council and national best practice, which will:

  • reach users and potential users of the whole service, including all those who live, work or study in the area
  • reach the whole county, not just the particular communities which may be most affected by the proposals
  • pay particular attention to reaching children and young people, rural communities and those in protected groups
  • use a range of formats and approaches including web, short summary documents, social media, information in libraries, roadshows or briefings, contact with existing stakeholders (such as Library Friends Groups), partners and focus groups.

We have produced individual information packs for libraries and for the mobile and outreach services. These packs provide information about the library building, the range of services and activities on offer, the costs of running the library and use trends over the past five years. They explain the proposal for each library and give the date of a consultation drop-in session.

Drop-in sessions at local libraries

We know that local communities value their library service so we are keen to hear your views before any decisions are made. From 17 April 2014 the public, our partners and local stakeholders will have an opportunity to take part in a 13-week public consultation on the proposed changes to the library service. We’re keen to gain the widest range of innovative idaes and views to inform the definitive proposals which will be considered by Cabinet later this year.

Drop-in sessions at local libraries where senior library staff will be available to discuss the proposals with local people. In addition to static libraries, six sessions have been arranged for mobile library users.

Download the drop-in sessions timetable.

Local meetings
All organisations, including town and parish councils, are invited to contact their County Councillor or a member of the Library Service Review Team (via if they are interesting in hosting or being part of a local meeting with relevant stakeholders.

Topsham Library
Further to the initial 6 week consultation in Topsham last autumn, we plan additional engagement with the community in relation to the proposal from the Estuary League of Friends.

Timetable of consultation

17 April to 17 July 2014Three month public consultation
July to September 2014Full response to consultation produced for approval by County Council Cabinet
September 2014 to March 2015

In-depth discussions with local communities.

Devon Centres model starts to roll out to relevant communities, where appropriate.

April 2015 onwards

Start to introduce community-led solutions in relevant locations.

Rollout of Devon Centres continues.