{"id":9769,"date":"2025-05-28T15:10:27","date_gmt":"2025-05-28T14:10:27","guid":{"rendered":"https:\/\/www.devon.gov.uk\/haveyoursay\/?page_id=9769"},"modified":"2025-05-28T15:10:31","modified_gmt":"2025-05-28T14:10:31","slug":"joint-engagement-forum-jef-summary-april-2025","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/haveyoursay\/adult-social-care-and-health-engagement\/joint-engagement-forum-jef-2\/joint-engagement-forum-jef-summary-april-2025\/","title":{"rendered":"Joint Engagement Forum (JEF) Summary April 2025"},"content":{"rendered":"\n

Presentation of Devon County Council Adult Social Care draft annual report<\/strong><\/h3>\n\n\n\n

JEF members saw the annual report and self-assessment for adult social care.<\/p>\n\n\n\n

Discussion on the Care Quality Commission (CQC) inspection process and its implications.<\/p>\n\n\n\n

State of Care Report: Key issues highlighted by CQC, including workforce challenges, cost pressures, unmet needs, and inequalities.<\/p>\n\n\n\n

Local performance data and comparisons with national averages were discussed.<\/p>\n\n\n\n

Strengths and areas for improvement in Devon\u2019s adult social care services were identified.<\/p>\n\n\n\n

JEF members were invited to send in feedback by email with a deadline of 31st January 2025.<\/p>\n\n\n\n

Local Engagement Round-Up<\/h3>\n\n\n\n

Dimensions for Autism (DFA)<\/h4>\n\n\n\n
    \n
  • <\/li>\n\n\n\n
  • Celebrating 5th anniversary in March 2024.<\/li>\n\n\n\n
  • Engaging over 300 members weekly in Devon.<\/li>\n\n\n\n
  • Health needs assessment focus group on January 22, 2025.<\/li>\n<\/ul>\n\n\n\n

    Carer Ambassadors \u2013 Devon Carers<\/h4>\n\n\n\n
      \n
    • Overview of special interest projects, individual activities, and peer support initiatives:<\/li>\n\n\n\n
    • Quality of GP Services:\u00a0Concerns about varied quality at GP surgeries.<\/li>\n\n\n\n
    • Access to GP Surgeries:\u00a0Suggested meeting with Suzie, Devon Carers partnership and development manager.<\/li>\n\n\n\n
    • Scams Awareness Program:\u00a02-year funded program by Age UK Devon.<\/li>\n\n\n\n
    • Scams Impact on People with Learning Disabilities:\u00a0Highlighted importance of addressing this issue.<\/li>\n\n\n\n
    • Resource Availability on Scams:\u00a0Suggested having a speaker at a DFA meeting.<\/li>\n\n\n\n
    • Scamming Engagement:\u00a0Good engagement at LD meetings.<\/li>\n<\/ul>\n\n\n\n

      Older People \u2013 Age UK Devon<\/h4>\n\n\n\n
        \n
      • Feedback on adult care services:<\/strong><\/li>\n\n\n\n
      • Issues with occupational therapy and assessment delays.<\/li>\n\n\n\n
      • Increase in enquiries from unpaid carers.<\/li>\n\n\n\n
      • Positive response from DCC on feedback results.<\/li>\n\n\n\n
      • Key feedback messages: shorter wait times, clarity on timescales, understanding assessments and rights.<\/li>\n<\/ul>\n\n\n\n

        Ethnically Diverse Community Involvement \u2013 Hikmat<\/h4>\n\n\n\n
          \n
        • Engagement with ethnic minority communities:<\/strong><\/li>\n\n\n\n
        • Busy summer and Christmas with various groups.<\/li>\n\n\n\n
        • Overcoming cultural and language barriers.<\/li>\n\n\n\n
        • Co-production Group activities and Afghan resettlement team engagement.<\/li>\n<\/ul>\n\n\n\n

          Co-production<\/h4>\n\n\n\n
            \n
          • LD Jargon Busters Film<\/strong><\/li>\n\n\n\n
          • Recorded a script for a film to recruit more people with learning disabilities.<\/li>\n\n\n\n
          • New project on the SEND route map to simplify information and create accessible short films.<\/li>\n<\/ul>\n\n\n\n

            Learning Disability Partnership Board<\/h4>\n\n\n\n
              \n
            • Updates on recent meetings and future themes:<\/strong><\/li>\n\n\n\n
            • Discussed commissioning, supported living, safeguarding, and barriers for ethnic minority carers.<\/li>\n\n\n\n
            • Health updates and winter tips on energy saving and damp.<\/li>\n\n\n\n
            • Plans for 2025 include presentations, updates on bus pass applications, and a Q&A on domestic abuse.<\/li>\n<\/ul>\n\n\n\n

              Learning Disability Friendship Groups<\/h4>\n\n\n\n
                \n
              • Recent activities:<\/strong><\/li>\n\n\n\n
              • 15 online and 10 face-to-face sessions with 233 attendees.<\/li>\n\n\n\n
              • Efforts to encourage more volunteers.<\/li>\n\n\n\n
              • New website link and directory for people with disabilities.<\/li>\n<\/ul>\n\n\n\n

                Healthwatch<\/h4>\n\n\n\n
                  \n
                • Ongoing consultation for NHS Devon\u2019s ten-year plan:<\/strong><\/li>\n\n\n\n
                • Quarterly impact report shared.<\/li>\n\n\n\n
                • Engagement methods include postcards, workshops, and online surveys.<\/li>\n<\/ul>\n\n\n\n

                  Oliver McGowan Autism Awareness Training \u2013 Living Options Devon (LOD)<\/h4>\n\n\n\n
                    \n
                  • Current operations and future plans:<\/strong><\/li>\n\n\n\n
                  • Conducting 4-5 training sessions per week.<\/li>\n\n\n\n
                  • Trained 4,000 individuals.<\/li>\n\n\n\n
                  • Collaborating with commissioners for the next year.<\/li>\n\n\n\n
                  • Challenges with funding and support from DCC.<\/li>\n<\/ul>\n\n\n\n

                    Health and Wellbeing Board (HWWB) \u2013 Living Options Devon (LOD)<\/h4>\n\n\n\n
                      \n
                    • Main update:<\/strong><\/li>\n\n\n\n
                    • Review with LGA on board effectiveness.<\/li>\n\n\n\n
                    • Push for more representation from the VCSE sector.<\/li>\n\n\n\n
                    • Better coordination needed between NHS and Devon\u2019s 10-year plans.<\/li>\n<\/ul>\n\n\n\n

                      Other Living Options Engagement<\/h4>\n\n\n\n
                        \n
                      • Ongoing work:<\/strong><\/li>\n\n\n\n
                      • Positive conversations on UP (Unleashing Potential) Quality Standards.<\/li>\n\n\n\n
                      • Phone Line Mystery Shopping shows reducing hold times.<\/li>\n\n\n\n
                      • Feedback on better transport, financial complications, funding rules, workforce improvement, housing barriers, carers burnout, and goal-focused interventions.<\/li>\n\n\n\n
                      • NHS annual health check audit work and improving the website for neurodiversity.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                        Presentation of Devon County Council Adult Social Care draft annual report JEF members saw the annual report and self-assessment for adult social care. Discussion on the Care Quality Commission (CQC) inspection process and its implications. State of Care Report: Key issues highlighted by CQC, including workforce challenges, cost pressures, unmet needs, and inequalities. Local performance […]<\/p>\n","protected":false},"author":2119,"featured_media":0,"parent":7687,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-9769","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-31 14:50:07","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/pages\/9769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/users\/2119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/comments?post=9769"}],"version-history":[{"count":2,"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/pages\/9769\/revisions"}],"predecessor-version":[{"id":9794,"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/pages\/9769\/revisions\/9794"}],"up":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/pages\/7687"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/haveyoursay\/wp-json\/wp\/v2\/media?parent=9769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}