Issues addressed by the Devon Engagement Service
Date |
Title of commissioned work |
Commissioner |
Activity |
Partners Involved |
Completed outcome |
| Jan 2021 | Healthwatch Torbay digital exclusion easy read survey | Healthwatch | Surveys | All | Ongoing |
| Jan 2021 | BSL video for Call 111 focus group | Healthwatch | One-to-one | Deaf Community | Ongoing |
| Dec 2020 |
Vaccine consultation with BAME groups
|
CCG |
2 focus with the BAME communities
|
Hikmat, PDREC, North Devon Sunrise |
Completed 1 focus group
|
| Nov 2020 | Impact of Covid in residential care homes | DCC | 1 to 1 work with residents | Age UK | Ongoing |
| Nov 2020 | Covid Impact report version 4 | DCC | Gathering information about the impact of pandemic on vulnerable people | Age UK Devon, Deaf Lead Service users, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, DFA, Forget Me Not Project(Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, ND Sunrise, PDREC, Time to Talk. |
|
| Nov 2020 | Safeguarding Annual Report – Accessible Summary | DCC | Co – Produced Accessible Summary of the DSAP 19/20 annual report | Safeguarding Reference Group | Annual report |
| Oct 2020 | DCC Covid Impact assessment v3 | DCC | Gathering information about the impact of pandemic on vulnerable people | Age UK Devon, Deaf Lead Service users, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, DFA, Forget Me Not Project(Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, ND Sunrise, PDREC, Time to Talk. |
Report completed |
| Oct 2020 | Autism GP Awareness consultation | DCC |
Mystery shopping of GP practices across Devon of reasonable adjustments for Autistic Adults
|
Safeguarding Reference Group | Planning |
| Sept 2020 | Talkworks easy read | DPT |
Product – easy read version of information leaflets
|
LD and Mental Health Community | Draft submitted |
| Sept 2020 |
Easy read version of the Teignbridge/Dawlish health consultation
|
Living Options Devon | Produce easy read version | For the LD community | Completed |
| Sept 2020 |
Improving Communication with Deaf BSL users
|
CQC |
A series of workshops on how the CQC can improve their communication with the Deaf community
|
The deaf community, Choices Support
|
Completed |
| Aug 2020 |
Easy read Dawlish/Teignbridge
|
CCG | Easy read Leaflet and survey | Healthwatch Torbay | Costings Agreed |
| July 2020 |
DCC Covid Impact assessment v2
|
DCC |
Impact of the reduction of lockdown during the pandemic vulnerable people partner feedback
|
Age UK Devon, Deaf Led Services, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, Dimensions For Autism, Forget Me Not Project (Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, North Devon Sunrise, PDREC, Time to Talk
|
July DES Impact Report |
| July 2020 | Safeguarding Adults Board merger | DCC and Torbay |
Initially survey and then focus group
|
Exploration for safeguarding board restructure | Focus group 28th July |
| June 2020 | Ethical Framework consultation | CCG | 2 focus groups | PDREC HIKMAT, LOD | Completed |
| April 2020 | Shielding Scripts | DCC |
DCC Shielding Script testing – two-day piece of work for feedback based on the points below. LOD staff, DAC members and partner organisations were asked to feedback on
|
Hikmat, PDREC, Devon Carers, AGE UK | Completed |
| April 2020 |
Torbay Safeguarding
|
Torbay UA |
Torbay currently implement a quality checking mechanism as part of their adult safeguard board. This is currently delivered by Health Watch Torbay. Discussions in place of improvements to the Safeguarding Board
|
Torbay CC | Ongoing planning |
| April 2020 | Covid Disability Accessible information | DCC | Update website and information in light of covid pandemic for disadvantaged groups | LOD piece of work | Ongoing |
| April 2020 | Covid disability Impact survey | DCC | Online survey | LOD piece of work | Completed |
| April 2020 | Covid support for hearing impaired | DCC | Accessible and peer support mechanisms | LOD piece of work | Ongoing |
| April 2020 | Covid support for Deaf Communities | DCC | Local coronavirus information made available in BSL, subtitle and captioning, male BSL online chat group |
LOD piece of work
|
Ongoing |
| April 2020 |
DCC Covid impact feedback
|
DCC | Impact of the pandemic lock down on vulnerable people partner feedback | Age UK Devon, Deaf Led Services, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, Dimensions For Autism, Forget Me Not Project (Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, North Devon Sunrise, PDREC, Time to Talk |
Completed |
| April 2020 | Coronavirus info for GRT communities | DCC |
a) An information leaflet/social media posts to be shared around local gypsy and traveller communities – simple to understand because of some low literacy levels.
|
PDREC | Ongoing |
| Jan 2020 | DSAB website update | DCC | Update to the website | Safeguarding adults community reference group | Completed |
| Jan 2020 |
GP autism awareness survey
|
DCC | Online survey and report | Autism and DFA | Completed |
| Jan 2020 | Social care practice model | DCC | 3 focus groups and 1 to 1 | Users of social care services and their carers | Ongoing |
| Jan 2020 | HWBB outcomes 20-25 | DCC Public health | Easy read documents | Learning disability community | Completed |
| Jan 2020 | Safeguarding Awareness Campaign | DCC | 2 focus groups – Community reference group | Safeguarding community reference group | Ongoing |
| Jan 2020 | Dementia Engagement | DCC | event and hosting of CRG | DEEP. Alz Soc, Age UK, Westbank | Ongoing |
| Jan 2020 | Pen conference 2020 | DCC | 2 workshops sexuality/care & religion/care | Living options Devon and partners ERG | Ongoing |
| March 2019 |
Autism Support
|
DCC | management support for mapping project | DFA and DCC | agreed to be taken forward in 2020 |
| March 2019 | BME Safeguarding work | DCC | further focus groups after deep dive | LOD and Hikmat | Completed |
| March 2019 |
LD partnership Board project
|
DCC | Management support for citizenship project | Devon Link up and DCC | agreed to be taken forward in 2020 |
| March 2019 | DCC Online testing | DCC | Checking website for ease of use | LOD, DDN, Volunteering | Completed |
| March 2019 | Devon Learning Disability Partnership Board Citizenship Project | DCC | Management support for Learning Disability project |
Involve Mid Devon
|
agreed to be taken forward in 2020 |
| March 2019 | Joint Engagement Forum | DCC | Supporting partners to attend and update the Joint Engagement Forum | All | Ongoing |
| March 2019 | Princesshay engagement activities | DCC | asking the general public awareness questions such as safeguarding/Direct payments | LOD | Completed |
| March 2019 | TECS strategy | DCC | Focus groups looking raise awareness of TECS services | DCC | focus group complete – survey needs to be planned |
| March 2019 | Devon engagement management | DCC | internal management of Engagement contract | LOD | Ongoing |
| March 2019 | PEN Conference | DCC | Equalities conference for the PEN | DCC, Hikmat, Interserve, Faith and Belief, PDREC | Completed |
| March 2019 |
Community Insight Survey
|
Commissioned by Jo Hooper | assisted completion on online survey | Devon wide – ERG | Completed |
| March 2019 |
Direct Payments update
|
DCC | Focus groups to demonstrate DDC changes to DP process | DDN, SUI | Completed |
| March 2019 | Health and Well-being strategy Consultation | DCC | 5 focus groups to explore health and Wellbeing strategy | United Response, Hikmat/PDREC, Proud to Be, LOD service users | Completed |
| Jan 2019 | Engagement process films | DCC | 5 films about how DCC do their engagement | LOD Neil | Ongoing |
| Jan 2019 | Proud to care photoshoot | DCC | Photoshoot of wheelchair user | LOD Andrew | Completed |
| Jan 2019 |
Strengthening Support – Devon Carers
|
DCC |
Developing a baseline survey for all our communities
|
LOD, EDP, Proud to Be
|
Completed |