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Issues addressed by the Devon Engagement Service

 

Date
Title of commissioned work
Commissioner
Activity
Partners Involved
Completed outcome
Jan 2021 Healthwatch Torbay digital exclusion easy read survey Healthwatch Surveys All Ongoing
Jan 2021 BSL video for Call 111 focus group Healthwatch One-to-one Deaf Community Ongoing
Dec 2020

Vaccine consultation with BAME groups

 

CCG

2 focus with the BAME communities

 

Hikmat, PDREC, North Devon Sunrise

Completed 1 focus group

 

Nov 2020 Impact of Covid in residential care homes DCC 1 to 1 work with residents Age UK Ongoing
Nov 2020 Covid Impact report version 4 DCC Gathering information about the impact of pandemic on vulnerable people Age UK Devon, Deaf Lead Service users, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, DFA, Forget Me Not Project(Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, ND Sunrise, PDREC, Time to Talk.

DES December Impact Report

 

Nov 2020 Safeguarding Annual Report – Accessible Summary DCC Co – Produced Accessible Summary of the DSAP 19/20 annual report Safeguarding Reference Group Annual report
Oct 2020 DCC Covid Impact assessment v3 DCC Gathering information about the impact of pandemic on vulnerable people Age UK Devon, Deaf Lead Service users, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, DFA, Forget Me Not Project(Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, ND Sunrise, PDREC, Time to Talk.

Report completed

DES October Impact Report

Oct 2020 Autism GP Awareness consultation DCC

Mystery shopping of GP practices across Devon of reasonable adjustments for Autistic Adults

 

Safeguarding Reference Group Planning
Sept 2020 Talkworks easy read DPT

Product – easy read version of information leaflets

 

LD and Mental Health Community Draft submitted
Sept 2020

Easy read version of the Teignbridge/Dawlish health consultation

 

Living Options Devon Produce easy read version For the LD community Completed
Sept 2020

Improving Communication with Deaf BSL users

 

CQC

A series of workshops on how the CQC can improve their communication with the Deaf community

 

The deaf community, Choices Support

 

Completed
Aug 2020

Easy read Dawlish/Teignbridge

 

CCG Easy read Leaflet and survey Healthwatch Torbay Costings Agreed
July 2020

DCC Covid Impact assessment v2

 

DCC

Impact of the reduction of lockdown during the pandemic vulnerable people partner feedback

 

Age UK Devon, Deaf Led Services, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, Dimensions For Autism, Forget Me Not Project (Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, North Devon Sunrise, PDREC, Time to Talk

 

July DES Impact Report
July 2020 Safeguarding Adults Board merger DCC and Torbay

Initially survey and then focus group

 

Exploration for safeguarding board restructure Focus group 28th July
June 2020 Ethical Framework consultation CCG 2 focus groups PDREC HIKMAT, LOD Completed
April 2020 Shielding Scripts DCC

DCC Shielding Script testing – two-day piece of work for feedback based on the points below. LOD staff, DAC members and partner organisations were asked to feedback on

 

Hikmat, PDREC, Devon Carers, AGE UK Completed
April 2020

Torbay Safeguarding

 

Torbay UA

Torbay currently implement a quality checking mechanism as part of their adult safeguard board. This is currently delivered by Health Watch Torbay.  Discussions in place of improvements to the Safeguarding Board

 

Torbay CC Ongoing planning
April 2020 Covid Disability Accessible information DCC Update website and information in light of covid pandemic for disadvantaged groups LOD piece of work Ongoing
April 2020 Covid disability Impact survey DCC Online survey LOD piece of work Completed
April 2020 Covid support for hearing impaired DCC Accessible and peer support mechanisms LOD piece of work Ongoing
April 2020 Covid support for Deaf Communities DCC Local coronavirus information made available in BSL, subtitle and captioning, male BSL online chat group

LOD piece of work

 

Ongoing
April 2020

DCC Covid impact feedback

 

DCC Impact of the pandemic lock down on vulnerable people partner feedback Age UK Devon, Deaf Led Services, Devon Carers, Devon Disability Network, Devon Link Up, Devon People First, Dimensions For Autism, Forget Me Not Project (Action Devon), Hikmat, Intercom Trust, Living Options Deaf Project, North Devon Sunrise, PDREC, Time to Talk

Completed

May DES Impact Report

April 2020 Coronavirus info for GRT communities DCC

a) An information leaflet/social media posts to be shared around local gypsy and traveller communities – simple to understand because of some low literacy levels.

 

PDREC Ongoing
Jan 2020 DSAB website update DCC Update to the website Safeguarding adults community reference group Completed
Jan 2020

GP autism awareness survey

 

DCC Online survey and report Autism and DFA Completed
Jan 2020 Social care practice model DCC 3 focus groups and 1 to 1 Users of social care services and their carers Ongoing
Jan 2020 HWBB outcomes 20-25 DCC Public health Easy read documents Learning disability community Completed
Jan 2020 Safeguarding Awareness Campaign DCC 2 focus groups – Community reference group Safeguarding community reference group Ongoing
Jan 2020 Dementia Engagement DCC event and hosting of CRG DEEP. Alz Soc, Age UK, Westbank Ongoing
Jan 2020 Pen conference 2020 DCC 2 workshops sexuality/care & religion/care Living options Devon and partners ERG Ongoing
March 2019

Autism Support

 

DCC management support for mapping project DFA and DCC agreed to be taken forward in 2020
March 2019 BME Safeguarding work DCC further focus groups after deep dive LOD and Hikmat Completed
March 2019

LD partnership Board project

 

DCC Management support for citizenship project Devon Link up and DCC agreed to be taken forward in 2020
March 2019 DCC Online testing DCC Checking website for ease of use LOD, DDN, Volunteering Completed
March 2019 Devon Learning Disability Partnership Board Citizenship Project DCC Management support for Learning Disability project

Involve Mid Devon

 

agreed to be taken forward in 2020
March 2019 Joint Engagement Forum DCC Supporting partners to attend and update the Joint Engagement Forum All Ongoing
March 2019 Princesshay engagement activities DCC asking the general public awareness questions such as safeguarding/Direct payments LOD Completed
March 2019 TECS strategy DCC Focus groups looking raise awareness of TECS services DCC focus group complete – survey needs to be planned
March 2019 Devon engagement management DCC internal management of Engagement contract LOD Ongoing
March 2019 PEN Conference DCC Equalities conference for the PEN DCC, Hikmat, Interserve, Faith and Belief, PDREC Completed
March 2019

Community Insight Survey

 

Commissioned by Jo Hooper assisted completion on online survey Devon wide – ERG Completed
March 2019

Direct Payments update

 

DCC Focus groups to demonstrate DDC changes to DP process DDN, SUI Completed
March 2019 Health and Well-being strategy Consultation DCC 5 focus groups to explore health and Wellbeing strategy United Response, Hikmat/PDREC, Proud to Be, LOD service users Completed
Jan 2019 Engagement process films DCC 5 films about how DCC do their engagement LOD Neil Ongoing
Jan 2019 Proud to care photoshoot DCC Photoshoot of wheelchair user LOD Andrew Completed
Jan 2019

Strengthening Support – Devon Carers

 

DCC

Developing a baseline survey for all our communities

 

LOD, EDP, Proud to Be

 

Completed