{"id":10590,"date":"2020-07-22T12:11:18","date_gmt":"2020-07-22T11:11:18","guid":{"rendered":"https:\/\/www.devon.gov.uk\/facts-and-figures\/?page_id=10590"},"modified":"2025-10-20T15:37:07","modified_gmt":"2025-10-20T14:37:07","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/facts-and-figures\/accessibility-statement\/","title":{"rendered":"Accessibility statement"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">How Devon County Council websites are organised<\/h2>\n\n\n\n<p>The Devon County Council \u2018website\u2019 is&nbsp;made up of&nbsp;many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service.<\/p>\n\n\n\n<p>This accessibility statement only covers the Facts and Figures website at www.devon.gov.uk\/facts-and-figures and does not cover the wider family of Devon County Council websites.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>This website is run by Devon County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>change colours, contrast levels and fonts using browser settings<\/li>\n\n\n\n<li>zoom in up to 300% without the text spilling off the screen using browser settings<\/li>\n\n\n\n<li>navigate most of the website using just a keyboard<\/li>\n\n\n\n<li>navigate most of the website using speech recognition software<\/li>\n\n\n\n<li>listen to most of the website using a screen reader<\/li>\n<\/ul>\n\n\n\n<p>We\u2019ve also made the website text as simple as possible to understand.<\/p>\n\n\n\n<p>The <a href=\"https:\/\/mcmw.abilitynet.org.uk\/\" rel=\"noopener\">My Computer My Way guide from AbilityNet<\/a> is a step-by-step guide to help you make your device easier to use if you have a disability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Translation<\/h2>\n\n\n\n<p>If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.bing.com\/translator\" rel=\"noopener\">Bing Microsoft Translator<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/translate.google.com\/\" rel=\"noopener\">Google Translate<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Under some circumstances, for example, if you cannot read the information easily in English, you can request information in a different language from us. This includes British Sign Language, easy read or a foreign language. Please&nbsp;<a href=\"https:\/\/www.devon.gov.uk\/help\/contact-us\/\">contact our customer service centre<\/a>&nbsp;for advice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How accessible&nbsp;is this website?<\/h2>\n\n\n\n<p>This website has been developed to be as accessible as possible. However, we know some parts of this website aren\u2019t fully accessible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>some content may be difficult to navigate using a screen reader<\/li>\n\n\n\n<li>some older PDF documents aren\u2019t fully accessible to screen reader software<\/li>\n\n\n\n<li>some content does not have enough contrast, so people with moderate visual impairments may struggle to read it<\/li>\n\n\n\n<li>some links are not distinct enough and may be difficult for people with moderate visual impairments to read<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What to do if you can\u2019t access parts of this website<\/h2>\n\n\n\n<p>If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the contact details at the end of this statement.<\/p>\n\n\n\n<p>We\u2019ll consider your request and get back to you as soon as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reporting accessibility problems with this website<\/h2>\n\n\n\n<p>We\u2019re always looking to improve the accessibility of this website. If you find any problems that aren\u2019t listed on this page or think we\u2019re not meeting the requirements of the accessibility regulations, contact us using the contact details at the end of this statement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Enforcement procedure<\/h2>\n\n\n\n<p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you\u2019re not happy with how we respond to your complaint, contact the&nbsp;<a href=\"https:\/\/www.equalityadvisoryservice.com\/\" rel=\"noopener\">Equality Advisory and Support Service (EASS)<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Technical information about this website\u2019s accessibility<\/h2>\n\n\n\n<p>Devon County Council&nbsp;is committed to making its website accessible,&nbsp;under&nbsp;the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Compliance<\/h2>\n\n\n\n<p>This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-accessible content<\/h2>\n\n\n\n<p>The content listed below is non-accessible for the following reasons.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Non-compliance with the accessibility regulations<\/h3>\n\n\n\n<p>Some content, including tables of data and Microsoft Power BI dashboards, may be difficult to navigate using a screen reader or keyboard.<\/p>\n\n\n\n<p>It is not possible for users to skip to the main content on a page. We will fix this as soon as possible.<\/p>\n\n\n\n<p>A few documents published since September 2018 aren\u2019t fully accessible to screen reader software. These will be fixed as soon as possible. Any new PDFs or Word documents we publish will meet accessibility standards.<\/p>\n\n\n\n<p>Some&nbsp;input fields do not have&nbsp;labels. These will be fixed as soon as possible.<\/p>\n\n\n\n<p>Some pages on the website will scroll in 2 dimensions when viewed on a small screen. We will fix this as soon as possible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Content that\u2019s not within the scope of the accessibility regulations<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">PDFs and other documents<\/h4>\n\n\n\n<p>A few older PDFs and Word documents do not meet accessibility standards &#8211; for example, they may not be structured so they\u2019re accessible to a screen reader.<\/p>\n\n\n\n<p>The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they\u2019re not essential to providing our services.&nbsp;Any new PDFs or Word documents we publish will meet accessibility standards.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Maps<\/h4>\n\n\n\n<p>We publish a number of maps which are not fully accessible. The accessibility regulations do not require us to make maps accessible, although we take steps to make them and the information they contain as accessible as possible.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">External links<\/h4>\n\n\n\n<p>This website may link to&nbsp;third-party, external&nbsp;websites or services&nbsp;that&nbsp;are not fully&nbsp;accessible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What we\u2019re doing to improve accessibility<\/h2>\n\n\n\n<p>We provide&nbsp;training to all content authors to ensure new content is accessible.&nbsp;We monitor this website&nbsp;weekly and we aim to address&nbsp;any issues promptly.&nbsp;We will be reviewing this site&nbsp;regularly&nbsp;and updating this statement accordingly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Preparation of this accessibility statement<\/h2>\n\n\n\n<p>This statement was prepared on 22 July 2020. It was last reviewed on 18 September 2020.<\/p>\n\n\n\n<p><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">1<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">25<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">&nbsp;pages&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">of this website&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">are<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">audited<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">&nbsp;for&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">WCAG 2.1 compliance&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">issues&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">using a third-party automated service&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">on a weekly basis.<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">All<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">&nbsp;pages are audited&nbsp;<\/span><\/span><span class=\"TextRun SCXW12185675 BCX9\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW12185675 BCX9\">on an annual basis.<\/span><\/span><span class=\"EOP SCXW12185675 BCX9\" data-ccp-props=\"{}\">&nbsp;<\/span><\/p>\n\n\n\n<p>You can&nbsp;<a href=\"https:\/\/app.silktide.com\/5846\/reports\/11\/accessibility-overview-screen?token=6d000005eea60b9f91e21d344e7d911a\" rel=\"noopener\">read the full accessibility test report<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact us<\/h2>\n\n\n\n<p>For any enquiries about the accessibility of this website, you can contact us&nbsp;by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>emailing\u00a0<a href=\"mailto:digitalcomms@devon.gov.uk\">digitalcomms@devon.gov.uk<\/a><\/li>\n\n\n\n<li>calling\u00a0<a href=\"tel:03451551015\">0345 155 1015<\/a> and\u00a0asking\u00a0for the \u2018Digital Communications Team\u2019<\/li>\n\n\n\n<li>post at Digital Communications Team (G59), County Hall, Topsham Road, Exeter, Devon EX2 4QD<\/li>\n<\/ul>\n\n\n\n<p>British Sign Language users can&nbsp;<a href=\"https:\/\/www.devon.gov.uk\/help\/contact-us\/british-sign-language\/\">contact us<\/a>&nbsp;using an online interpreter who will relay your conversation with an appropriate member of Devon County Council staff, and then sign back to you their response to your questions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How Devon County Council websites are organised The Devon County Council \u2018website\u2019 is&nbsp;made up of&nbsp;many separate websites and services, covering different areas of our work. Each website has its own accessibility statement, to ensure we can properly describe the accessibility for each site or service. This accessibility statement only covers the Facts and Figures website [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"page-sidebar.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-10590","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-20 02:17:33","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/pages\/10590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/comments?post=10590"}],"version-history":[{"count":5,"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/pages\/10590\/revisions"}],"predecessor-version":[{"id":12432,"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/pages\/10590\/revisions\/12432"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/facts-and-figures\/wp-json\/wp\/v2\/media?parent=10590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}