The new system for Education, Health and Care Assessments is now available

The system we use to manage Education, Health and Care Assessments is being improved. The ‘EHC Hub’ is now available for new requests.

System support is available by Phone : 01392 380434 (option 2) and Email : educationsystems@devon.gov.uk

Key Features of the EHC Hub include;

Parents, Young people or professionals can request an Education, Health and Care assessment where the request will be received and managed by a Devon County Council SEN 0-25 Team case worker.

Parents/Carers will receive notification emails when stages have been completed including:

  • Assessment Decision,
  • Professional Advice received,
  • Whether a plan will be issued,
  • When the draft plan has been released (with an opportunity to comment)
  • The final plan.

Professionals will receive notification emails when needed to provide contributions to the assessment process and to have full visibility of the process.

All information provided in the assessment will be in the system for parents/carers to view at any time.