Provider Portal – not available on Friday 18th December
Due to ICT upgrades there is planned maintenance for Friday 18th December and there will be no access to the Provider Portal. This is not ideal as we are aware that for some of you, it will be the last day of term.
The Amendment Task is available and allows you to make changes to the Autumn Headcount claim for any children that have joined or left your setting, or increased or decreased their hours.
The deadline for submitting is Sunday 3rd of January.
Please can we ask that you “Save” your data on a regular basis but only “Submit” if you have added new children, amended any hours and then resubmit if you have any last minute changes. Your Task will show you what status it is in and you need to ensure that it is not “Edited not submitted” by the deadline.
If we need to submit data on your behalf or re-issue tasks in the new year, there will be an admin charge.
The Helpdesk will be open until 12.00noon on Thursday 24th December and then closed for the Christmas period. Please ensure that if you need any help completing your Task or have any queries, that you contact us in good time on 01392 385530 or email the helpdesk .