Early help request for support form

Posted on 31 August 2023 in News and updates

Just a reminder that if you need to request Early Help support or need to report a safeguarding concern please use the request for support form.

The form has been designed to be used by professionals, members of the public, and children and young people to request both early help support or to report a safeguarding concern.

If you are requesting targeted Level 3 support for a Family Intervention Worker from our Family Intervention Team, a Youth Intervention Worker from our Youth Intervention Team, or Targeted level 3 support from our commissioned Children’s Centres, these can only be accessed through the new request for support form.

The form can be accessed by anyone from the Devon Safeguarding Children Partnership website where you can also find out more about Early Help and making a request for support, or about reporting a child safeguarding concern.

The new Request for Support form replaces the previous MASH Contact Form, and we encourage everyone to use the new form for both Early Help and safeguarding concerns.

The online form is quick and easy to use and is designed to work on all electronic devices, including mobile phones.

Please utilise the Levels of Need Framework when considering your support request.

Locality Triage meetings will still be in operation for early help support and it is important that where Level 2 Support or Level 3 Non-Targeted Services is being requested, you continue to complete a Triage Request Form and use these meetings.

You can continue to call the MASH Consultation Line on 0345 155 1071 if you require advice or wish to discuss a request for support with a social worker.

Find out more on our plans for improvements to our front door service along with some helpful hints on completing a request for support.

If you have practice queries, please speak to your manager or Designated Safeguarding Lead.

For issues accessing the form or technical queries please contact the Customer Service Centre on 0345 155 1071.

Remember, if a child is at immediate risk contact the police on 999.