Accessing Social Care Support
The information below should provide you with an overview of the eligibility criteria for the Disabled Children’s Service, the process of assessment, and how we can enable you to provide the right support at the right time for your child or young person.
- How do I access the services?
The Devon Single Point of Access (SPA) is a county-wide doorway into our services. Built around one single contact email address and telephone number, it is the route through which all enquiries and requests for services are managed.
The SPA will deal with all enquiries, requests for advice and access (referrals) to the following services for children and young people:
- Children and Young People’s Mental Health Services (CAMHS)
- Specialist Children’s Assessment Centre (under 5s)
- Occupational Therapy (OT)
- Diagnosing Autism Spectrum Disorder (ASD)
- Rehabilitation Officers for Visually Impaired Children (ROVIC)
- Children’s Learning Disability Team
- Specialist Equipment – accessed through Occupational Therapy or Physiotherapy services
- Children’s Community Nursing (CCN)
- Children with Disabilities Social Care Service
Contact the Single Point of Access
Tel: 03300 245 321
Please send all requests for service (referrals) to the Devon SPA by email or post. You can find all the information you need on the Children and Family Health Devon website, including:
- advice on what you can do to help a child or young person, tools they can use themselves, and other places they can go for help and support
- information on criteria to access our services
- forms and supporting documentation that you will need to submit with your request
- further information on the services we offer.
- What support could I receive?
We will work with you as a family to identify and assess your needs in order to enable you to support your child in the best way possible.
Early Help Assessment
When a child/young person/family needs something extra, Early Help is the initial response offered by all services in contact with children, young people and families. This builds an understanding to address extra needs and prevent situations from getting more difficult for children and young people. The aim of Early Help is to build on people’s capacity and resources to manage their own dilemmas, resolve their own difficulties and prevent further problems in the future. Early Help is not a designated team, it is the way that EVERYONE works together to support the needs of families.
Resource Allocation System
As part of our assessment, we may use a Resource Allocation System (RAS) tool* which was created by In Control. This tool will be completed with you by a Disabled Children’s Service worker. The RAS tool helps us to calculate a maximum or an ‘indicative amount’ of funding that might be spent directly on services or support arranged with you, or taken as part of a personal budget. For more information about Personal Budgets and Direct Payments, please see the ‘Personal Budgets’ page.
*The RAS tool has been developed for use with families who have a disabled child over 7 years old.
Updated 11/04/19 email@example.com