{"id":448,"date":"2023-02-07T11:19:42","date_gmt":"2023-02-07T11:19:42","guid":{"rendered":"https:\/\/www.devon.gov.uk\/education-systems\/?page_id=448"},"modified":"2023-02-07T11:19:42","modified_gmt":"2023-02-07T11:19:42","slug":"citizens-portal-guidance","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/education-systems\/parent-carer\/citizens-portal-guidance\/","title":{"rendered":"Citizens Portal support and guidance"},"content":{"rendered":"<section class=\"page-section clearfix has_background_image text-dark\" id=\"block_acf-block-66f2d5236986a\"><div class=\"page-inner\"><div class=\"grid-container\"><div class=\"grid-x grid-margin-x\"><div class=\"medium-12 large-12 cell\"><div class=\"page-innerblocks\">\n<section class=\"parent-banner clearfix no-padding\" id=\"block_acf-block-66f2d5236a7db\"><div class=\"banner-outer\"><div class=\"grid-container\"><div class=\"banner-show parent-banner-outer parent-banner-1\" data-aos=\"fade\"><div class=\"grid-x grid-margin-x banner-top\"><div class=\"medium-10 large-9 cell medium-order-1 content-1\"><div class=\"banner-content\"><header><h1>Citizens Portal support and guidance<\/h1><\/header><p>Information, guidance and support for using the Citizens Portal to make applications for school places (including in-year admissions), two year old funding and free school meals.<\/p>\n<ul class=\"banner-content-buttons\"><li><a href=\"https:\/\/www.devon.gov.uk\/education-systems\/parent-carer\/citizens-portal-guidance\/citizens-portal-accounts\/\" class=\"button\" onclick=\"dataLayer.push({ 'buttonEvent': 'Information page' });\">Trouble accessing your account<\/a><\/li><li><a href=\"https:\/\/www.devon.gov.uk\/education-systems\/parent-carer\/citizens-portal-guidance\/citizens-portal-report-an-issue\/\" class=\"button secondary\" onclick=\"dataLayer.push({ 'buttonEvent': 'Information page' });\">Report and issue<\/a><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n<section class=\"page-section clearfix text-dark\" id=\"block_acf-block-66f2d5236a82b\"><div class=\"page-inner\"><div class=\"grid-container\"><div class=\"grid-x grid-margin-x\"><div class=\"medium-12 large-12 cell\"><div class=\"page-innerblocks\">\n\n<h2 class=\"wp-block-heading\">In-year admissions<\/h2>\n\n\n\n<p>Please ensure you have read our&nbsp;<a href=\"https:\/\/devoncc.sharepoint.com\/:f:\/s\/PublicDocs\/Education\/En80HCiVGx9PoL2O0Dg7V1EBA-IMPdR_UVlwnjYCkpFaoA?e=pjRgcz\" target=\"_blank\" rel=\"noreferrer noopener\">in-year admissions guide (opens in a new window)<\/a> before you begin your application as this will assist you in understanding the process.<\/p>\n\n\n\n<p>Please contact us on <a href=\"tel:03451551019\">0345 155 1019<\/a> or <a href=\"mailto:admissions@devon.gov.uk\">admissions@devon.gov.uk<\/a> to request a hard copy of the application form.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Further support<\/h2>\n\n\n\n<p>For any technical support please contact our dedicated support team on <a href=\"tel:01392380434\">01392 380434<\/a> (option 2), email <a href=\"mailto:educationsystems@devon.gov.uk\">educationsystems@devon.gov.uk<\/a> or complete the following webform:<\/p>\n\n\n<div class=\"content-iframe clearfix iframe-local-file\" id=\"block_acf-block-66f2d5236a84a\"><iframe src=\"https:\/\/www.devon.gov.uk\/education-systems\/wp-content\/themes\/education-and-families-v4\/templates\/iframes\/all-other-systems.html\" width=\"100%\" height=\"400px\" title=\"all other systems\" ><\/iframe><\/div>\n\n\n<p>You will need to login to to thier training website to view their videos, you should have been provided with a password to gain access. <\/p>\n\n<\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1907,"featured_media":0,"parent":18,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-landing.php","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-448","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-26 13:57:38","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/pages\/448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/users\/1907"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/comments?post=448"}],"version-history":[{"count":0,"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/pages\/448\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/pages\/18"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/education-systems\/wp-json\/wp\/v2\/media?parent=448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}