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Sarah: Assessment and Support Planning Team Manager, Care Direct Plus Northern


by Devon County Council 17 December 2018

(Longer version) Sarah gives an example of how we supported a female carer who share a house with an older man.

In this longer version, Sarah gives an example of how we supported a female carer who share a house with an older man.

Sarah explains how we are working differently in adult care and health within Northern Devon. By using principles: having a different conversation; making sure we understand what people want and what matters to them; listening to what is important in people’s lives to add value; and being a consistent point on contact.


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