Whole Service Enquiry Training

This is a New Course

This course is currently under construction


• Revisit the learning from the Leading Enquiries course as detailed above
• Ensure that the focus is maintained on individual safeguarding requirements within a Whole Service S42 enquiry and that each person concerned is fully involved in the decision making regarding their individual circumstance so that appropriate and proportionate safeguarding plans are put in place
• Understand the use of the DCC threshold process for Whole Service S42 Enquiries and the Provider Quality Review Protocol in determining whether to proceed under a Whole Service Enquiry. Understand the need for communication between Safeguarding Adult Team Manager and Health and Social Care Community Services Manager and other relevant commissioners such as Continuing Health Care and Clinical Commissioning Groups during the process
• Understand how to involve the Care Provider and at what stage
• Understand how and when to develop and utilise Emergency plans to move some or all of the residents.
• Understand the relevance of Whistle blowing procedures and when these should be utilised
• Update their knowledge of safeguarding locally and nationally including relevant case law and published case reviews
• Identify the need for resources to support the Whole service S42 Enquiry and understand when and how to access resources
• Understand how to escalate concerns and be able to follow a multi-agency escalation policy in addressing these concerns
• Manage media interests and respond appropriately
• Manage communication
• Review and share learning from their practice with their colleague

Who Should Attend:

Professionals within the Local Authority, Health and Police whom will be responsible for carrying out Section 42 Enquiries under the Care Act.