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SEND and education, health and care (EHC) plans

Last Updated 3:31pm, 15 January 2021


Information about coronavirus is available in different formats and languages, including easy read, BSL and for people who are not online.

Education during lockdown

The latest information regarding education and returning to school is available here.

Our response

We know this is a difficult and worrying time, but we are delighted that special educational needs and disability (SEND) provision is continuing to run through our SEN teams and schools. This webpage outlines how things might be working a bit differently and lists some useful links and contacts.

The EHC Hub is open for parents and schools, and it’s now being used by a wide range of settings to plan in Education, Health and Care Plans (EHCPs).

We’re working closely with parents and carers during this difficult time to help you to use your child’s direct payments and short breaks plan flexibly and creatively, and to make sure that your family is is getting the help they need.


You’ll also find lots of information below. We are updating these webpages all the time to keep you informed with the latest information and have worked with the Parent Carer Forum Devon to make sure it’s as easy to understand as possible.

We are regularly talking to the co-chairs of the Parent Carer Forum to jointly identify issues and try to resolve them and make sure you have all the information you need.

Requests for statutory assessments

Requests for statutory assessments are happening as normal.


When we decide that we need to complete a statutory assessment, we usually ask a range of people (like teachers, educational psychologists (EPs) and other professionals) for advice. During the coronavirus outbreak this will be more difficult because:

  • health and care staff may be asked to work in front line services instead of their usual role
  • professionals may not be available – they may be sick, self-isolating or caring for children
  • EPs will not be able to see and assess children and young people in school/college in the usual way
  • consultations may be offered as virtual appointments

The Special Educational Needs (SEN) 0-25 Team will keep working but with fewer people than normal, doing our best to make the right decisions for children and young people. We will try hard to keep parents updated where there are any problems. Parents can also access the EHC Hub and will be able to see the progress.

SEND provision in schools and educational settings

Provision specified in the EHC plan

  • Schools may have to adapt and change how they do things at this time. This will be done in conversation with families and young people.
  • All schools now have remote learning offers, in place during periods of isolation. If you experience any problems accessing remote learning, please contact your child’s school to begin with.
  • If you find that the changes you’ve experienced have been positive, you can feed these changes into your next plan review.

Schools and local authorities are using best endeavours to support these children and their families and put in place provision. This means that we’ll all do what we practically can to enable children with SEND are supported.

Transition to Adult Social Care

The Adult Social Care (ASC) Preparing for Adulthood (PfA) team has resumed usual business and will participate in early preparation work and earlier engagement with young people and their families. Where adult services are needed post 18 years, the management of the transition from 17 through to 18 years has returned to the community adult health and social care teams.

Referrals for any individual below the age of 18 continues to be made via the PfA portal.

Healthcare provision

If your child’s EHCP contains a healthcare provision, please refer to this guidance from NHS Devon Clinical Care Group about continued access to health services.


Devon Information Advice and Support (DiAS) has lots of information to support parents and carers with children with SEND on their website.

Devon school nursing service

We have four public health nursing (PHN) hubs to improve access and responsiveness. All calls, referrals and correspondence are directed to the hubs where business support are co-located with duty clinicians.

Southern Hub
Tel: 0333 234 1901

Exeter Hub
Tel: 0333 234 1902

Eastern Hub
Tel: 0333 234 1903

Northern Hub
Tel: 0333 234 1904

Please only use Chat Health for health queries. Any appointment queries should be via PHN hub (phone or email). Please ensure you provide your contact details and full name and date of birth of child/young person in all calls and emails.

Single Point of Access (SPA)

You can access a range of specialist services via SPA. This includes services such as: Learning Disability Team, Speech and Language Therapy, Child and Adolescent Mental Health Service (CAMHS), Occupational Therapy, Community Children’s Nursing Service, Autism Spectrum Assessment Service, Specialist Children’s Assessment Centres, Specialist School Nurses, Children in Care Service, Palliative Care Service, and Devon’s Family Information Service for Children with Additional Needs.

You can self refer and information to support this is available online or by speaking to one of the team.

Further support and contact

SEN Team (parents and schools)

Devon Information and Advice DIAS (parents)

Babcock LDP (schools)