Last Updated 11:49am, 12 May 2020
The Health Visiting and School Nursing Service remains open as normal (Monday to Friday 9.00 am to 5.00 pm) in order to continue to be responsive and to offer support to children, young people and their families at this time.
Their service is being delivered in a variety of ways, including:
- via telephone calls
- using video conferencing
- community face-to-face appointments at local children’s centres
- home visits
Where face-to-face contacts are offered, health visiting and school nursing staff will ring you to ask some COVID-19 assessment questions, in order to keep you and the staff safe.
The Service is also working with their partner agencies to identify vulnerable families and to offer them combined support.
Text messaging service for parents of young children
ChatHealth text messaging service
During these unsettling times, you may have health and wellbeing concerns about your baby or young child and be unsure how to get the help you need.
Health visitors are still here to help – you can text them for confidential advice and support about a wide range of issues.
Parent/carers of babies and child(ren) under 5, can send a text to:
They can help with all kinds of things like:
- bottle feeding
- introducing solids
- child health
- adjusting to parenting
- toddler behaviour
Your ChatHealth messaging service is run by health visitors in Public Health Nursing at Devon County Council and is available Monday to Friday from 9 am to 5 pm.
We aim to reply to you within one working day and you should get an immediate bounce-back to confirm we received your text. Texts will not be seen outside of normal working hours.
The ChatHealth service is also available for young people (11-19) who may be worried about their health and wellbeing and be unsure about how to get the help they need