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Information for visitors and tourists

Last Updated 2:37pm, 9 November 2020


Information about coronavirus is available in different formats and languages, including easy read, BSL and for people who are not online.

New national restrictions

The government has announced new national restrictions from Thursday 5 November until Wednesday 2 December. Please ensure you follow these restrictions.

Take extra care when visiting Devon

To keep us all safe, we need the support of local residents and visitors in following the national guidelines with social distancing, washing hands, wearing a mask in shops and avoiding busy places on a busy day.

We are asking anyone thinking of coming into the region to be extra careful and to please consider the potential impact of their visit.

Please read the joint statement from South West leaders which calls on visitors to be extra careful.

Advice before you visit Devon

With the recent introduction of local COVID alert levels, there are some more things we would ask you to consider before you travel to Devon.

You should follow the restrictions that are in place for the area in which you live.

If you live in an area with an alert level of high (tier 2), government guidance states that you can go on holiday outside of your area but you must only do this with people in your household or support bubble.

If you live in an area with an alert level of very high (tier 3), the government advises you to avoid staying overnight in another part of the UK (including to stay in a second home) except if you need to for work, education or caring responsibilities.

The advice also states that you must not stay with anyone you do not live with elsewhere in the UK or visit their home.

Check the coronavirus restrictions in your area.

Tourist Charter

As well as following the national guidance on travel, please take note of the following advice, which forms part of our Tourist Charter:

  • stay at home and don’t travel if already ill – don’t try and hide symptoms
  • stay at home and don’t travel if Test and Trace has contacted you
  • think ahead and book accommodation, meals and attractions ahead, read the terms & conditions, heed advice
  • pack plenty of hand sanitiser, a face covering, your own GP details and any medications you need
  • keep your distance socially and in public

You can download the Tourist Charter to print out and share.

Advice for visitors in Devon

Local authorities, partners and businesses are working hard to ensure Devon is a safe place to visit.

What to do if your holiday is cancelled?

Devon Somerset and Torbay Trading Standards have advice for the public on what to do if your accommodation holiday is cancelled due to coronavirus.

What you need to do if you fall ill with COVID-19 symptoms whilst visiting

If you develop COVID-19 symptoms during your visit, do not ignore or try to hide your symptoms. It is important you act quickly to help yourself and protect those around you. It is your responsibility to stay safe and keep others safe.

COVID-19 symptoms are:

  • a new, continuous cough
  • high temperature
  • a loss or change to your sense of smell or taste

If you feel unwell and experience any COVID-19 symptoms

If you feel unwell and experience any COVID-19 symptoms you must:

  • stay indoors and self-isolate
  • arrange a test using your holiday address

Do not ignore your symptoms: self-isolating and getting tested quickly is the best way that you can stay safe and protect others. You must notify your accommodation provider. If you need medical advice while you wait for your test results please contact your regular (home) GP or call 111. If you are staying or travelling with others, they must also self-isolate and take appropriate action based on your test result.

How to book a test

To book a test you can either:

Please use the address of your holiday destination.

Test results are issued by text or email so you do not need to wait for your results if you are due to return home before your result may arrive. You must return home the most direct way and do not use public transport.

What should I do if my test is positive?

If you feel well enough to travel and do not need to use public transport, you should return home as quickly and directly as you can.

If you feel so unwell that you cannot travel or cannot avoid public transport, you should continue to isolate and call 111 for further advice.

It is important that you do not use public transport. You must also tell your accommodation provider that you have tested positive.

If you are unwell and cannot return home, you will be expected to pay all costs to your accommodation provider.

My test was negative, can I stay?

Stay and enjoy your visit as planned but if you need medical assistance please call your own regular GP or 111.

Who to contact if you’re unwell?

  • if you are ill and need medical advice, call 111 or your own GP
  • in the event of a medical emergency, call 999

Further advice on COVID-19

You can find further information from:

You can download this advice in a format for printing if you would like to display or share the document.