{"id":6008,"date":"2024-03-06T11:38:26","date_gmt":"2024-03-06T11:38:26","guid":{"rendered":"https:\/\/www.devon.gov.uk\/children-families-education\/?page_id=6008"},"modified":"2024-04-23T15:47:17","modified_gmt":"2024-04-23T14:47:17","slug":"pals-patient-advice-and-liaison-services","status":"publish","type":"page","link":"https:\/\/www.devon.gov.uk\/children-families-education\/child-family-support\/health\/feedback-on-health-services\/pals-patient-advice-and-liaison-services\/","title":{"rendered":"PALS (Patient Advice and Liaison Services)"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/www.nhs.uk\/nhs-services\/hospitals\/what-is-pals-patient-advice-and-liaison-service\/\" rel=\"noopener\">Patient Advice and Liaison Service (PALS)<\/a> provided by the NHS offers confidential advice, support and information on health-related matters. PALS can help you with health-related questions and how you can more involved in your own healthcare. They can also provide information about support groups outside the NHS.<\/p>\n\n\n\n<p>PALS can also help resolve concerns or problems when you&#8217;re using the NHS, or provide information about the NHS complaints procedure, including how to get independent help if you want to make a complaint.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Find your local PALS<\/h2>\n\n\n\n<p>Which PALS service you need depends on where in Devon you live.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Eastern and Northern Devon<\/h3>\n\n\n\n<p>The Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust merged in 2022, to form the Royal Devon University Healthcare NHS Foundation Trust. <\/p>\n\n\n\n<p>Patients, relatives or carers might want to turn to someone at the<a href=\"https:\/\/www.royaldevon.nhs.uk\/patients-visitors\/patient-advice-and-liaison-service-pals\/\" rel=\"noopener\"> Royal Devon Patient Advice and Liaison Service<\/a> for help, advice or support. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.royaldevon.nhs.uk\/patients-visitors\/patient-advice-and-liaison-service-pals\/patient-advice-liaison-service-pals-eastern-services\/#\" rel=\"noopener\">PALS &#8211; Eastern Devon<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.royaldevon.nhs.uk\/patients-visitors\/patient-advice-and-liaison-service-pals\/patient-advice-liaison-service-pals-northern-services\/\" rel=\"noopener\">PALS &#8211; Northern Devon<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Torbay and South Devon<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.torbayandsouthdevon.nhs.uk\/services\/patient-advice-and-liaison-service\/\" rel=\"noopener\">PALS &#8211; Torbay and South Devon NHS Foundation Trust<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Plymouth<\/h3>\n\n\n\n<p>The team can be accessed through the Welcome Centre which is located on the main concourse Level 6 Derriford Hospital. Alternatively you can visit the Patient Services Office on level 7 Derriford Hospital.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.nhs.uk\/services\/service-directory\/derriford-hospital\/N10876686\" rel=\"noopener\">PALS &#8211; Derriford Hospital (University Hospitals Plymouth NHS Trust)<\/a><\/li>\n<\/ul>\n\n\n\n<p>You can also <a href=\"https:\/\/www.nhs.uk\/service-search\/other-health-services\/patient-advice-and-liaison-services-pals\" rel=\"noopener\">search for PALS services in other areas on the NHS website<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Patient Advice and Liaison Service (PALS) provided by the NHS offers confidential advice, support and information on health-related matters. PALS can help you with [&hellip;]<\/p>\n","protected":false},"author":981,"featured_media":0,"parent":18499,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-6008","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-05-15 04:14:59","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/pages\/6008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/users\/981"}],"replies":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/comments?post=6008"}],"version-history":[{"count":3,"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/pages\/6008\/revisions"}],"predecessor-version":[{"id":70971,"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/pages\/6008\/revisions\/70971"}],"up":[{"embeddable":true,"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/pages\/18499"}],"wp:attachment":[{"href":"https:\/\/www.devon.gov.uk\/children-families-education\/wp-json\/wp\/v2\/media?parent=6008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}