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Children's Community Health and Wellbeing Services Transition

Devon County Council
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  • What will happen to Virgin Care policies?

    Non-contractual policies will not transfer and the relevant Devon County Council policy will be used from the transfer date. The only exception may be where at transfer, an employee has started a process within an existing policy.

  • I have special IT requirements due to my health. Will I be given the opportunity to talk to someone about this to ensure that from day one I am able to use the IT equipment I require?

    No changes will be made to the current support you receive. Your health information will transfer from the current VCL Occupational Health provide to the current DCC one and your personal information will transfer at the same time. You can … Continue reading →

  • All my files are currently on my profile of the hospital server site. Will I be able to continue using this?

    If this is required as part of your role, then this can be requested from the RD&E.

  • Will we have an intranet where all our forms are stored?

    The team will continue to use Careplus upon transfer and this will be reviewed within the first 12 months.

  • Will we continue to use EDM and Total Mobile?

    The team will continue to use EDM and Total Mobile upon transfer and this will be reviewed within the first 12 months.

  • Will we be using an iPad, or will we have an option for a laptop? What about my current iPad and iPhone?

    You will keep the same IT equipment upon transfer and this will be reviewed within the first 12 months.

  • Will my mobile phone number change?

    Yes, you will keep the same number upon transfer and this will be reviewed within the first 12 months.

  • Will there be a clear referral route thorugh the Single Point of Access – how will that be remedied?

    The team will continue to use the SPA upon transfer for referrals and ECHP requests and this will be reviewed within the first 12 months.

  • How do we make sure that parents still only tell their story once? Will we continue to use Careplus?

    The team will continue to use Careplus upon transfer and this will be reviewed within the first 12 months.

  • Will we still get IT support?

    Yes, from SCOMIS.

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